https://community.plus.net/t5/My-Router/No-router-arrived-after-upgrade/m-p/1850696#M30339 <P>Hi <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/108876">@JoeBB</a>,</P> <P>I'm sorry to hear the new router never arrived. I've had a look into this today and I can see that though the component was added to the account, it seems to have been stuck. I've pushed an order through now and you should expect to see your new router in the next 3-5 working days, dependent also on any Royal Mail delays in your local area at the moment.</P> Mon, 10 Jan 2022 10:56:10 GMT TheMightyAJ 2022-01-10T10:56:10Z https://community.plus.net/t5/My-Router/No-router-arrived-after-upgrade/m-p/1850588#M30324 <P>Hi</P><P>I upgraded on 29/11/21 and ordered the new router, it has never arrived, how do I resolve this please?</P><P>Thank you</P><P>Joe.</P> Sun, 09 Jan 2022 15:32:49 GMT https://community.plus.net/t5/My-Router/No-router-arrived-after-upgrade/m-p/1850588#M30324 JoeBB 2022-01-09T15:32:49Z https://community.plus.net/t5/My-Router/No-router-arrived-after-upgrade/m-p/1850696#M30339 <P>Hi <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/108876">@JoeBB</a>,</P> <P>I'm sorry to hear the new router never arrived. I've had a look into this today and I can see that though the component was added to the account, it seems to have been stuck. I've pushed an order through now and you should expect to see your new router in the next 3-5 working days, dependent also on any Royal Mail delays in your local area at the moment.</P> Mon, 10 Jan 2022 10:56:10 GMT https://community.plus.net/t5/My-Router/No-router-arrived-after-upgrade/m-p/1850696#M30339 TheMightyAJ 2022-01-10T10:56:10Z