topic Re: Think there is a problem with my router settings. in My Router

Think there is a problem with my router settings.

K1rsch — Sat, 27 Nov 2021 20:53:45 GMT

I cant access any bt or plusnet website or services, but everything else works fine. All devices on the network cant log in to either account or access bt sport app, but when I switch my phone to data I have no problem. I have tried rebooting the router but still doesnt work. I have tried looking at the router settings, but dont really know what I'm looking for. Any help would be appreciated as I am missing watching the sports.

Re: Think there is a problem with my router settings.

K1rsch — Sun, 28 Nov 2021 07:56:12 GMT

Seems to be fixed, I turned the router off overnight, and it is working this morning.

Re: Think there is a problem with my router settings.

TheMightyAJ — Mon, 29 Nov 2021 09:13:13 GMT

Hey @K1rsch,

I'm sorry to hear that you ran into this issue, though I'm glad to hear it seems to be sorted now. Hopefully this won't happen again, especially with the method you've used to resolve the problem, but if it does then just give us a shout and we'll be more than happy to pick this back up for review as soon as possible.