topic Re: Hub one firmware update in My Router

Hub one firmware update

David-26 — Tue, 23 Nov 2021 10:14:52 GMT

Good morning everyone I’ve been with Plusnet just over a week and no problems with my router as far as I can tell. I noticed this morning that the router was showing a firmware update on 22/11/21 but I’m sure the firmware version hasnt changed from when I set it up initially I.e. version ending .263 There is nothing in the event log to show a recent reboot. Do I need to manually reboot or reset the router to apply any new version it may have downloaded or should I just leave well alone? Thanks in advance for any help or advice.

Re: Hub one firmware update

jab1 — Tue, 23 Nov 2021 10:16:13 GMT

@David-26 A one-off reboot should fix it.

Re: Hub one firmware update

David-26 — Tue, 23 Nov 2021 10:47:30 GMT

Thanks for the fast reply John. My wife is working from home and in and out of teams meetings so I’ll do a reboot this evening when things are less busy and I won’t get any grief 😄

best regards

David

Re: Hub one firmware update

jab1 — Tue, 23 Nov 2021 11:31:21 GMT

Sounds like a plan 👍

Re: Hub one firmware update

David-26 — Tue, 23 Nov 2021 19:05:04 GMT

Hello John
router rebooted as suggested, home page now showing version 289.1.3 and all connected devices working perfectly.

Thanks again
David