topic Re: Wi-fi signal from Plusnet Hub One Router has become very weak in My Router

Wi-fi signal from Plusnet Hub One Router has become very weak

Meerkat55 — Sat, 30 Oct 2021 13:02:56 GMT

Up until a few days ago I had no issues at all. Then suddenly my wi-fi signal has become incredibly weak. No circumstances have changed, no new devices or change in placement; one day it was fine, the next it wasn't. I can be in the same room as the router and still have it be too weak to for my devices to use it. The wired connection is absolutely fine, I tested the speed and it's as expected. It's just the wi-fi that's coming up short. Anyone know what might be the problem?

Re: Wi-fi signal from Plusnet Hub One Router has become very weak

Longliner — Sat, 30 Oct 2021 16:32:25 GMT

Could well be the wifi card. Long ago I treated myself to a new £80 Billion with two-year warranty. At 26 months the wifi card gave up the ghost, a common occurrence according to the forums I consulted -- pity I hadn't done so before I bought it. These days I'm very happy with a BT HH6 which cost me all of £15 on Gumtree. Suggest you try another router, in your shoes I would find a HH6 hopefully in driving distance. Its wifi is much better than the Hub One.

Re: Wi-fi signal from Plusnet Hub One Router has become very weak

Gandalf — Sun, 31 Oct 2021 08:37:26 GMT

Thanks for your post @Meerkat55 and welcome to our Community Forums.

I'm sorry to see you're having issues with your WiFi signal.

Could you try going through the troubleshooting steps explained Here?

Let me know how it goes.

Re: Wi-fi signal from Plusnet Hub One Router has become very weak

dvorak — Sun, 31 Oct 2021 09:41:56 GMT

Moderators Note

This topic has been moved from Fibre to My Router

Re: Wi-fi signal from Plusnet Hub One Router has become very weak

Meerkat55 — Sun, 31 Oct 2021 13:20:06 GMT

Thank you for the reply @Gandalf.

Just went through it. Refreshing the Smart Wireless gave me a strong signal on my devices. They were all then saying "Connected, no internet". Using the classic 'turn it off and on again' on the router fixed that last part. All have a strong and working connection now. Thank you for your help.

Re: Wi-fi signal from Plusnet Hub One Router has become very weak

Gandalf — Sun, 31 Oct 2021 15:59:59 GMT

Excellent! I'm glad to see that's done the trick. Thanks for getting back to me @Meerkat55

Let us know if you have further issues or there's anything else you'd need help with.