topic Re: Time for hub one to go into bin. in My Router

Time for hub one to go into bin.

Faizan786 — Thu, 14 Oct 2021 20:06:48 GMT

Unfortunately after getting new firmware nothing has changed and ive bought a bt hub 6 as suggested by others.

Devices being kicked off, low speeds, ip profile gone down from 40+ to 35 due to reboots.

Everyone in household complaining since using this router after my n56u's 2.4ghz died.

Just bought a opened - never used bt 6 for £11.38 on ebay auction.

Hub one is the worse router ever, can't believe plusnet dragging this dead horse along for this long.

Re: Time for hub one to go into bin.

adam945 — Fri, 15 Oct 2021 07:23:29 GMT

Apologies for calling you at a bad time this morning @Faizan786

I've just sent you an email regarding ther amount you've paid for your new router if you'd like to have a look. Please feel free to respond to the open Ticket via your online Member Centre, or respond via the SMS that I've sent alongside it.

Re: Time for hub one to go into bin.

Faizan786 — Fri, 22 Oct 2021 17:29:15 GMT

Update:- Since buying a BT Hub 6 and using @Baldrick1 setup guide to get everything up and running. I haven't had a single drop in service or wifi.

DSL uptime: 3 Days, 3 Hours 45 Minutes 4 Seconds

My speeds have jumped from 34mb to Download speed achieved during the test was 37.24 Mbps

My IP Profile has jumped to 38.87 Mbps from 34Mbps since using bt6.

I only had the hub one for 2 months due to N56u's 2.4ghz wifi die on me.

The N56U was solid 42+mbps wired and wireless, since replacing it with hub one all i had was wifi dropouts, daily drops, IP profile dropping to 34mbps.

I'm hoping the dlm will take me back to 42+mbps soon.

I cannot believe @Baldrick1 has the setup post since 2018 I believe and still people continue to use hub one.

Re: Time for hub one to go into bin.

bmc — Fri, 22 Oct 2021 17:40:29 GMT

@Faizan786

I suspect that for a signicant number of customers the HubOne does the job. It certainly does for me. PlusNet is a "value" brand and does not therefore use premium equipment.

Brian

Re: Time for hub one to go into bin.

Faizan786 — Fri, 22 Oct 2021 18:04:04 GMT

There's significant number that are suffering too, just look at forum. luckily I only suffered with it for 2 months or so