topic Re: BT Smart Hub 2 DECT functionality in My Router

BT Smart Hub 2 DECT functionality

Talldave — Sat, 09 Oct 2021 11:12:54 GMT

Like many I've got weary of the regular dropouts and wi-fi tantrums of my Plusnet router, particularly as a new job means I'm doing multinational Teams calls that I can’t afford to have disrupted. So I have a BT Business Smart Hub 2 on the way.....

I'm just wondering if its DECT functionality works over the analogue line (and is therefore of use to Plusnet customers), or is it exclusively for BT's Digital Voice connections?

Re: BT Smart Hub 2 DECT functionality

bobpullen — Sat, 09 Oct 2021 11:41:37 GMT

You'll not be able to make use of the DECT or FXS port.
In terms of your Hub One, what firmware version is it running? There may be a software update to help with your issues.

Re: BT Smart Hub 2 DECT functionality

Talldave — Sat, 09 Oct 2021 11:47:57 GMT

No worries, thanks for the reply. It was just a thought to maybe use the landline. We've not used it in 2+ years and I didn't even have a note of the number. When London had that 10 hour broadband outage recently I had to plug a phone in and call my mobile to find the number, in order to report the outage!!

I'm running 4.7.5.1.83.8.263.

Re: BT Smart Hub 2 DECT functionality

RobPN — Sat, 09 Oct 2021 12:40:20 GMT

@Talldave

For future reference, you can call 17070 from the landline and your number will be read out to you!

Re: BT Smart Hub 2 DECT functionality

bobpullen — Sat, 09 Oct 2021 20:11:41 GMT

@Talldave wrote:
I'm running 4.7.5.1.83.8.263.

Thanks. I've pushed a later firmware to your hub. It will apply the next time you reboot it. Hopefully helps whilst you're waiting for the alternative.

Re: BT Smart Hub 2 DECT functionality

Talldave — Sun, 10 Oct 2021 13:12:37 GMT

Many thanks. Installed and running. Will keep an eye on performance.