topic Bt smarthub 6 spontaneous reset in My Router https://community.plus.net/t5/My-Router/Bt-smarthub-6-spontaneous-reset/m-p/1832186#M28707 Hi all,<BR /><BR />Weird thing happened last night; mid way through a teams call I lost the internet. I turned the router off and on to no avail. There were no reported issues with Plusnet so I checked the settings on my br hub and found that they had reverted to the bt username and password.<BR /><BR />I was wondering why this might have happened, any ideas, please?<BR /><BR />Tony Thu, 07 Oct 2021 10:01:52 GMT mazie2020 2021-10-07T10:01:52Z Bt smarthub 6 spontaneous reset https://community.plus.net/t5/My-Router/Bt-smarthub-6-spontaneous-reset/m-p/1832186#M28707 Hi all,<BR /><BR />Weird thing happened last night; mid way through a teams call I lost the internet. I turned the router off and on to no avail. There were no reported issues with Plusnet so I checked the settings on my br hub and found that they had reverted to the bt username and password.<BR /><BR />I was wondering why this might have happened, any ideas, please?<BR /><BR />Tony Thu, 07 Oct 2021 10:01:52 GMT https://community.plus.net/t5/My-Router/Bt-smarthub-6-spontaneous-reset/m-p/1832186#M28707 mazie2020 2021-10-07T10:01:52Z Re: Bt smarthub 6 spontaneous reset https://community.plus.net/t5/My-Router/Bt-smarthub-6-spontaneous-reset/m-p/1832187#M28708 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/106316">@mazie2020</a> your post brought to mind this one</P> <P><A href="https://community.plus.net/t5/My-Router/BT-Smart-Hub-2-and-firmware-updates/m-p/1831861#M28664" target="_blank">https://community.plus.net/t5/My-Router/BT-Smart-Hub-2-and-firmware-updates/m-p/1831861#M28664</A></P> Thu, 07 Oct 2021 10:10:34 GMT https://community.plus.net/t5/My-Router/Bt-smarthub-6-spontaneous-reset/m-p/1832187#M28708 Strat 2021-10-07T10:10:34Z Re: Bt smarthub 6 spontaneous reset https://community.plus.net/t5/My-Router/Bt-smarthub-6-spontaneous-reset/m-p/1832193#M28711 Thanks, that would seem to explain it then!<BR /><BR />Is there a site that would tell me what the latest firmware version should be, please? Thu, 07 Oct 2021 10:23:43 GMT https://community.plus.net/t5/My-Router/Bt-smarthub-6-spontaneous-reset/m-p/1832193#M28711 mazie2020 2021-10-07T10:23:43Z