https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1832023#M28679 <P>Have you tried the suggestions - if so, any improvement?</P> <P>Wi-Fi performance is entirely premises-related, although there are ways to make it 'as good as possible'.</P> Wed, 06 Oct 2021 09:36:28 GMT jab1 2021-10-06T09:36:28Z https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1831982#M28673 We have had our router for about 1 month. The internet has been very slow.<BR />Occasionally it cuts out, but for the last day or two it regularly flashes and then goes orange and now it shows a red broadband logo too.<BR /><BR />So far, I am not very impressed by my wifi. I live in zone 2 London and previously never had any problems on this street. Wed, 06 Oct 2021 05:48:21 GMT https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1831982#M28673 Whatman 2021-10-06T05:48:21Z https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1831983#M28674 Use the SEARCH box here to find suggestions; search "WIFI Issues". Wed, 06 Oct 2021 06:34:33 GMT https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1831983#M28674 Gel 2021-10-06T06:34:33Z https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1831986#M28675 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/106490">@Whatman</a> Welcome to the forums. It is not your 'Wi-Fi' that is at fault here, rather your internet connection. The below may not help - given your description of the fault, but it is worth a try.</P> <P><BR />1. Factory reset of the hub by pushing a paperclip or similar in to the reset hole and hold the switch closed for about 30 seconds.<BR />2. Leave it 10 minutes or so and see if that fixes it,</P> <P>If that doesn’t work:</P> <P>3. Log in to the hub by putting 192.168.1.254 in the address field of your web browser.<BR />4. On the broadband page (I think, you may need to look through the pages to find it, depending on which hub you have) you should find the username. If it’s setup@plusdsl.net then it hasn’t configured itself.<BR />5. Remove the DSL cable.<BR />6. Change the username to your account username in the form &lt;username&gt;@plusdsl.net.<BR />7. Enter your account password.<BR />8. Plug the DSL cable back in.<BR />9. If it doesn’t try to connect select Connect (again you may need to look through he pages to find it)</P> Wed, 06 Oct 2021 06:59:00 GMT https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1831986#M28675 jab1 2021-10-06T06:59:00Z https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1832020#M28677 Thanks. Tbh the wifi is slow when connected. So I’m not impressed. With both connection and wifi <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Wed, 06 Oct 2021 09:33:21 GMT https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1832020#M28677 Whatman 2021-10-06T09:33:21Z https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1832022#M28678 I’ll try these. Nice one Wed, 06 Oct 2021 09:34:21 GMT https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1832022#M28678 Whatman 2021-10-06T09:34:21Z https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1832023#M28679 <P>Have you tried the suggestions - if so, any improvement?</P> <P>Wi-Fi performance is entirely premises-related, although there are ways to make it 'as good as possible'.</P> Wed, 06 Oct 2021 09:36:28 GMT https://community.plus.net/t5/My-Router/Router-not-working-No-wifi/m-p/1832023#M28679 jab1 2021-10-06T09:36:28Z