https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831573#M28606 Says no Internet access Sun, 03 Oct 2021 18:39:22 GMT Jaxks 2021-10-03T18:39:22Z https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831573#M28606 Says no Internet access Sun, 03 Oct 2021 18:39:22 GMT https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831573#M28606 Jaxks 2021-10-03T18:39:22Z https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831576#M28607 <P>Welcome to the forums, <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/106409">@Jaxks</a> . Has it worked previously?</P> Sun, 03 Oct 2021 18:43:47 GMT https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831576#M28607 jab1 2021-10-03T18:43:47Z https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831577#M28608 Yes only today it let's me connect any device but can't get Internet access Sun, 03 Oct 2021 18:45:52 GMT https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831577#M28608 Jaxks 2021-10-03T18:45:52Z https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831578#M28609 <P>OK. How long have you been with Plusnet?</P> Sun, 03 Oct 2021 18:48:07 GMT https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831578#M28609 jab1 2021-10-03T18:48:07Z https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831592#M28610 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderators Note</STRONG><BR />This topic has been moved from ADSL Broadband to My Router.</DIV> Sun, 03 Oct 2021 19:45:37 GMT https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831592#M28610 Strat 2021-10-03T19:45:37Z https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831664#M28631 <P>Hi <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/106409">@Jaxks</a>,</P> <P>I'm sorry to hear that you're experiencing this issue. I've attempted to locate your account but I'm afraid I haven't been able to do so. Please could you send me a Private Message with your username so that we may investigate further?</P> <P>&nbsp;</P> <P>- Alex, Plusnet Leeds</P> Mon, 04 Oct 2021 11:55:47 GMT https://community.plus.net/t5/My-Router/Router-is-blue-but-not-working/m-p/1831664#M28631 TheMightyAJ 2021-10-04T11:55:47Z