topic No 5ghz and android phones not connecting in My Router

No 5ghz and android phones not connecting

Bakerhoose1 — Sat, 18 Sep 2021 19:29:52 GMT

Hi this afternoon I moved my hub 1 and when it had restarted the no 5ghz light came on and my wife and daughters phones can't find the network. The four firesticks, 3 tablets and iPhone have all connected automatically, can anyone help please?

Cheers Stuart

Re: No 5ghz and android phones not connecting

Gel — Sun, 19 Sep 2021 06:28:26 GMT

Check in router settings s/ware, that 5ghz band isn't disabled.

Re: No 5ghz and android phones not connecting

adam945 — Sun, 19 Sep 2021 09:29:15 GMT

Hello @Bakerhoose1

Thanks a lot for reaching out and I'm sorry to hear about the problems you're having with your router. I've just tried getting into it on my end to check out the settings but have not been able to.Please feel free to send me a PM with the router's serial number and MAC number, I'll see if I can take a look.