topic Re: New router in My Router

New router

dartilov — Sat, 04 Sep 2021 18:50:06 GMT

Slow speeds of late and an ageing router I have upgraded to a newer one a TP Link Archer A7 but am having trouble connecting to the internet.

I have unplugged the old one and replace like for like with the new one and all seems fine but cannot connect to the internet.

I believe the issue may well be I am not putting my plusnetdsl name in anywhere and the password but can't see where this goes on the new router settings.

Have tried the tether app but this didn't work either.

Any ideas?

Re: New router

Edinburgh_wg — Sat, 04 Sep 2021 19:08:49 GMT

Well, it looks like you bought a cable router, rather than ADSL/VDSL one.

Re: New router

dvorak — Sat, 04 Sep 2021 19:29:14 GMT

Moderators Note

This topic has been moved from Fibre to My Router

Re: New router

Baldrick1 — Sun, 05 Sep 2021 10:20:06 GMT

@dartilov

What Plusnet insists on calling a Router is not a router it is a combined ADSL/VDSL Modem and Router.

Routers are widely available because most of the world already use FTTP for Internet access. BT are only slowly moving into the 21st century and beginning to install this. Currently Plusnet only provide FTTC, which requires the Modem.

Your choices include:

1. Assuming that you've bought a Router, return it and get a ADSL/VDSL or VDSL combined Modem/Router.

2. Use your Plusnet hub as well, configure the Archer as an Access Point and connect it to the Archer using one of the Plusnet hub's LAN sockets.

Re: New router

dartilov — Sun, 05 Sep 2021 11:00:52 GMT

Bought the right one. Silly me forgot to look at the PPPoE settings and now all sorted.

Re: New router

dartilov — Sun, 05 Sep 2021 11:02:03 GMT

It's all sorted now, just hadn't configured the PPPoE setting correctly.