topic Re: Using a Shell Broadband Router in My Router

Using a Shell Broadband Router

Bort — Mon, 29 Mar 2021 21:41:53 GMT

Can I use my previous supplier's router (Shell Broadband) for use with PlusNet given my new router has still not arrived?

Re: Using a Shell Broadband Router

MisterW — Tue, 30 Mar 2021 06:27:53 GMT

If the Shell router allows you to change the PPPoE username and password then possibly.

See this https://www.plus.net/help/broadband/broadband-connection-settings/ for details on the information you need to set

Re: Using a Shell Broadband Router

Gel — Tue, 30 Mar 2021 06:28:24 GMT

Try the settings provided by PN; however, it depends whether the unspecified make of router is locked down to their network, as is one en route to you.

Re: Using a Shell Broadband Router

dvorak — Tue, 30 Mar 2021 07:27:19 GMT

Seems to be a Technicolor DWA0120 router - not sure if the firmware is locked down, but they allow you to use your own router so there is hope.

Re: Using a Shell Broadband Router

ckcomputing — Tue, 30 Mar 2021 09:45:04 GMT

@Bort

Shell used to provide a Technicolor TG588V V2 to their customers; current customers are supplied with a Technicolor DWA0120 as mentioned by @dvorak.

You need to check which router you were supplied with.

Brian

Re: Using a Shell Broadband Router

Bort — Tue, 30 Mar 2021 12:50:36 GMT

Thanks everyone for their input but it transpires that “due to a system error” my phone line activated last night, my old broadband supplier was cut but the PlusNet broadband will not go live any sooner than Wednesday 7th April so amending my current router settings would not work as there is absolutely zero internet feed coming to my property for the next week.

In fairness to PlusNet they have committed to covering the cost(s) of any alternative data supply I can obtain so I am now searching for the quickest suitable option... not easy when the shops are shut!