topic Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell) in My Router

Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

colleen1985 — Wed, 24 Aug 2016 22:26:28 GMT

Hi everybody, after suffering way to much drop outs on my pancreas vdsl box, (losing dsl sync) and not having another router at hand i had a quick look online if there was any reference on how to setup the config, but sadly there was not, only a member of plusnet staff saying that it was not possible,

Well i thought lets have a go, and sure enough i have sorted it out with a simple config,,,, Please see my attached pictures, just perform a factory reset on your modem, plus in the vdsl cable directly to the hg 633 ( or others) and for the 633 it will auto detect VDSL mode and get you into he right ball park.

You will also notice that your line stats will now confirm that you are connected, so we are very close to obtaining a Internet connection and getting that Internet light from red to green.

Simply follow the pictures attached And your good to go. These will need to be updated by plusnet staff for assisting TALK TALK members after all the HG 633 supports 5ghz, and when i left talktalk i gave up the 5 ghz a/c to a 2.4 ghz overloaded airwave, and also a dual openreach vdsl box and router 😕
Whereby we are packed in the bands and we all suffer wifi drop outs when routers decided to switch channel

Anyways these are your settings members, feel free to help rank this page up on the site and let staff know that there is a simple setup for the HG 633, others quite possibly.

Staff sticky this post please to help members out

Please note that the username XXXXXXXX@plusdsl.net is given to you by the staff here in your account page, or you can phone up support and get it Your password is the same as what you use to login here
Peace

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

biggles001 — Thu, 25 Aug 2016 07:54:27 GMT

Can you confirm that these settings are ok for PN TV?

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

SpendLessTime — Thu, 25 Aug 2016 09:24:28 GMT

@colleen1985

Thank you for documenting the setup.

Just one little correction.

The password for the PPPoE/PPPoA is not the same one used to log onto the forums. There are 2 completely unrelated systems. The password you need is the one used to log into the Plusnet Member Centre at https://portal.plus.net/index_nlp.html

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

Portishead200 — Fri, 26 Aug 2016 16:33:58 GMT

Does this work for normal broadband also???

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

Anonymous — Sat, 27 Aug 2016 14:07:24 GMT

Last time I used to HG633 the wireless was broken capping out around 30Mbs, also the LAN's are only 100Mbs. But the modem side was stable

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

colleen1985 — Sat, 27 Aug 2016 16:39:37 GMT

Yes good point on that one lol, but sure the settings posted work fine for vdsl adsl+ I dont have so i cannot say, Nor for tv i cannot say, but for vdsl, as there was no other post online that would offer this i had to share,

Thanks

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

Portishead200 — Sat, 27 Aug 2016 17:28:27 GMT

I can confirm it works with plusnet user names ....

Fab.

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

colleen1985 — Sat, 27 Aug 2016 20:14:34 GMT

Thanks for updating the info for everybody

Yes i was ment to say that its your plusnet account login username but my bad lol i used it on both

Thanks for the help everybody now anybody who moves from talktalk to plusnet will be able to do this and get online a lot easier

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

petethefeet — Fri, 11 Nov 2016 06:24:34 GMT

can you help trying to set up talk talk hg633 router for plusnet ,but it wont let me .i connect everything up ok ,open browser log in page opens .it says uesername admin,password enter the one on the router ,click log in ....it says wrong password or username 'tryed password in capitals and small letters but still get the same answer can any body tell me what i am doing wrong has i am at a complete loss with it ..........thank you ...petethefeet

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

petethefeet — Fri, 11 Nov 2016 06:45:22 GMT

hi i have a hg633 talk talk router finding it hard to set it up i connect everything up ok open my browser log in page comes up says username admin password enter the one on back of router ,it says wrong password or username ,ie wont let me in to change details to plusnet ,what am i doing wrong ....been told hg633 will work on plusnet ....thanks ..petethefeet

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

petethefeet — Fri, 11 Nov 2016 07:19:41 GMT

how do you put in plusnet user name my hg633 router wont let me in to change settings ,any help would be great ,thanks ......petethefeet

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

MisterW — Fri, 11 Nov 2016 07:57:46 GMT

Sounds like someone has changed the admin password for the router, have you tried a 'factory reset' ? that should reset it to the default as printed on the back of the router

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

petethefeet — Fri, 11 Nov 2016 08:10:37 GMT

Hi have done a factory reset 3 times ,still same outcome

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

KaneWilliams — Tue, 07 Feb 2017 11:47:00 GMT

I have not tried this yet (going to try when I get home from work) but I think you are meant to put in the Username and password you use to sign in to your Plusnet account, not what is written on the router. I think that is what others have stated.

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

KaneWilliams — Thu, 09 Feb 2017 12:20:19 GMT

I can't get it to work. As you can see from the screen grab, my router is disconnected, so I can't even input the top parts of your info such as the WAN IP address or PPPoE AC-Name etc. At first try, it was saying "connecting" but it just hung in that state for ages, then when I tried again (after another factory reset) it simply said "disconnected". My Plusnet router is on it's way anyway, but would have been useful to have used this whilst I waited (they forgot to send me a router).

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

SpendLessTime — Thu, 09 Feb 2017 13:04:25 GMT

@KaneWilliams

Unclick the TR069 box as this is causing the router to ask TalkTalk for your username and password!

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

KaneWilliams — Thu, 09 Feb 2017 14:11:20 GMT

Will try that, thanks.

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

biggles001 — Thu, 09 Feb 2017 18:33:59 GMT

I managed to use my HG635 to access everything but TV,when I migrated from Talktalk,so had to use the BT modem and PN router the next day.Since then I have invested in a TP Link 8890,with great success.

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

shanclarke1997x — Thu, 12 Apr 2018 12:20:09 GMT

I kmow this was in 2016. Really sorry for bumping the thread, if it isn't allowed then delete my comment. but I just wanted to say thank you!! My plusnet router isn't even here and my line is already actived, this was a life saver cos I have course work to do. Thank you ❤️

Re: Talk Talk Router HG633 configuration setting for plusnet ( most other talk talk vdsl aswell)

Gandalf — Thu, 12 Apr 2018 12:51:30 GMT

Welcome to our community forums @shanclarke1997x

I'm glad to hear this thread helped you out, and I'm sorry your router hasn't arrived yet.

It looks like this may be due to the formatting of your address on our systems, so I've corrected this now and re-ordered the router to you. Apologies for any inconvenience this had caused. Can you let us know when you receive it please?