topic Timeout waiting for PADO in Full Fibre

Timeout waiting for PADO

pjmarsh — Mon, 11 Sep 2017 14:02:43 GMT

Anyone got any suggestions for this? I'm in sync but not able to get a PPP connection. The router logs (TP Link TD9980) are giving me this error: ppp0 Timeout waiting for PADO packets

It looks to have gone offline around 9:30 this morning looking at my Thinkbroadband BQM, but no one was in at the time to have noticed.

Any suggestions?

Thanks

Phil

Re: Timeout waiting for PADO

pjmarsh — Mon, 11 Sep 2017 14:37:03 GMT

I should also have said that I've tried bt_test@startup_domain with the same outcome.

Re: Timeout waiting for PADO

mikelahey — Mon, 11 Sep 2017 16:17:04 GMT

It means that you don't have any connectivity from the street cab to the rest of the network.

Had happened a few time recently on here.

Could be a stuck PPP session in which case it will eventually time out and the connection will start working.

Could be an equipment failure, in which case there is likely to be more than you offline.

Another user on here, had the issue because the port in the fibre cab wasn't configured properly.

Re: Timeout waiting for PADO

notmyname — Mon, 11 Sep 2017 16:32:34 GMT

If it is indeed a stale session. Try reconnection with your correct username, and an intentionally incorrect password.

Then correct the details and try again.

Re: Timeout waiting for PADO

pjmarsh — Mon, 11 Sep 2017 16:43:56 GMT

Thanks guys. My ticket has been updated and there is a fault detected aparantly.

Re: Timeout waiting for PADO

pjmarsh — Mon, 11 Sep 2017 19:01:05 GMT

From a local Facebook group, it sounds like there are quite a few people affected by this. BT Consumer have given someone a fix time of 19 hours!

Re: Timeout waiting for PADO

pjmarsh — Tue, 12 Sep 2017 07:46:16 GMT

Just for completeness, It all came back to life again last night.

Re: Timeout waiting for PADO

Gandalf — Tue, 12 Sep 2017 12:52:52 GMT

That's good to hear Phil!