topic Re: Internet dropping out in Full Fibre

Internet dropping out

akeegan90 — Wed, 22 Dec 2021 17:25:14 GMT

So I noticed that my connection has been dropping out again, I noticed because the battery on my ring video doorbell has been draining even though it's hard wired in so constantly charging and the connection dropping and re connecting is depleting the battery.

I checked my router log and saw that for no apparent reason it has been dropping out again - last time I experienced this, plusnet had an engineer come out and find that the phone line to my house was damaged so it was replaced but the problem has returned - for how long I don't know in honesty!

Re: Internet dropping out

Mustrum — Wed, 22 Dec 2021 17:43:11 GMT

Is the phone line working now? Is it quiet when you dial 17070 option 2?

Have you reported a fault?

Re: Internet dropping out

akeegan90 — Wed, 22 Dec 2021 18:02:09 GMT

The phone line is working with respect to the internet being currently on but I don't use, or have a landline to test out dialling anything.

No, I have not yet reported a fault

Re: Internet dropping out

akeegan90 — Wed, 22 Dec 2021 18:22:54 GMT

I just tried to raise a fault but could only find that I could text to do so. Problem is that the reply I get it "there is no account bt that number" even though that is my number and I can see this on my home phone control panel within my manage account page on the website

Re: Internet dropping out

Gandalf — Thu, 23 Dec 2021 09:12:11 GMT

Thanks for your post @akeegan90

I'm sorry to see you're having connection issues.

I've tested your line and the tests aren't showing any drops in the last 2 days:

I've attached below a graph of what I can see:

Could you post up a copy of those router logs so I can take a closer look?

I can though see your speed is artificially restricted by automated equipment at the cabinet (the green box in the road) to 22.4mbps, so I've arranged for your line to be reset, which should go through within 3 working days.

Also, the landline number showing in your home phone control panel was from your old property and we hadn't changed it. I've updated it for you so if you have a look again, you should see a new one there. This should mean you'll be able to text us to report a fault if needed now.

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 11:18:35 GMT

Hi Gandalf,

Thanks for your reply.

I will post router log when I get home.

What does artificially restricted mean and why would this be? - I've check constantly to see if any provider can offer me faster fibre or fttp but nothing is available to me, even though neighbours down the street can get fttp or even just ultra fast fibre which is disappointing to hear because I can't.

Re: Internet dropping out

Gandalf — Thu, 23 Dec 2021 14:10:21 GMT

Thanks for getting back to me @akeegan90

No problem, I won't be in the office tonight and I'm back Tuesday, but one of my colleagues should be able to pick this back up with you in the meantime when you get back to us. Merry Christmas in advance.

There's a good guide Here on how the software at the cabinet works.

If you've not done already, it may be worth filling out the form Here on Openreach's website to ask when you'll get full fibre.

Let us know how it goes.

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 17:10:55 GMT

I have done the availability checker through openreach and it says I should be able to get super fast fibre at 80mbps but am not offered it through any provider.

Re: Internet dropping out

Mustrum — Thu, 23 Dec 2021 17:17:56 GMT

The Openreach does not say you will get 80Mbps, it says up to 80Mbps. It is just their way of saying which technology is available to your property.

Re: Internet dropping out

Gandalf — Thu, 23 Dec 2021 17:25:12 GMT

From what I can see that says up to 80mbps but the actual speed you receive is based on how far you are from the cabinet (the green box in the road) and the quality of the line. If you fill out the form I've attached, this will go to Openreach's fibre enquiries team and they'll be able to check if there's plans to provide full fibre (FTTP).

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 19:40:22 GMT

2021-12-16 13:41:44 WAN Connection: WAN was restored.
2021-12-16 13:41:44 start_nat_rules: apply the nat_rules(/tmp/nat_rules)!
2021-12-16 13:41:44 kernel:
2021-12-16 13:41:44 kernel: #### wan_primary: [31.125.209.100]
2021-12-16 13:41:45 kernel: ddns_execute(), interface[ppp80]
2021-12-16 13:41:45 ddns update: ez-ipupdate: starting...
2021-12-16 13:41:45 ddns update: g_asus_ddns_mode == 2
2021-12-16 13:41:46 ddns update: connected to nwsrv-ns1.asus.com (52.250.42.40) on port 80.
2021-12-16 13:41:47 ddns update: asusddns_update: 0
2021-12-16 13:41:47 ddns: ddns update ok
2021-12-16 13:41:47 ddns update: exit_main
2021-12-16 13:42:06 crond[604]: time disparity of 5763701 minutes detected
2021-12-16 13:42:47 kernel: AP SETKEYS WPA2 MAC=30:07:4D:73:AE:61
2021-12-16 13:43:15 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-16 13:43:36 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-16 13:43:38 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-16 14:10:46 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-16 19:17:25 kernel: AP SETKEYS WPA2 MAC=BC:7E:8B:24:6F:92
2021-12-16 19:23:30 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-16 23:46:52 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-17 00:18:33 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-17 02:59:49 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-17 03:12:52 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-17 04:17:50 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-17 05:45:46 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-17 06:49:03 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-17 06:49:25 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-17 06:54:38 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-17 07:04:46 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-17 07:56:17 kernel: AP SETKEYS WPA2 MAC=30:07:4D:73:AE:61
2021-12-17 08:28:05 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-17 09:07:40 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-17 09:45:05 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-17 12:41:11 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 4]!!
2021-12-17 20:03:23 kernel: AP SETKEYS WPA2 MAC=0E:FC:E0:67:2C:8A
2021-12-17 22:41:23 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-18 01:46:06 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-18 02:29:44 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-18 02:59:11 kernel:
2021-12-18 02:59:11 kernel: PTM reset hold
2021-12-18 02:59:11 kernel: tpstc_txRxReset
2021-12-18 02:59:11 kernel: Link State: DSL link down.
2021-12-18 02:59:11 kernel: Link State: PVC_80 PPPoE down.
2021-12-18 02:59:14 WAN Connection: Fail to connect with some issues.
2021-12-18 02:59:14 stop_nat_rules: apply the redirect_rules!
2021-12-18 02:59:19 WAN Connection: Wan link down.
2021-12-18 02:59:35 kernel: Link State: DSL link up.
2021-12-18 02:59:35 kernel:
2021-12-18 02:59:35 kernel: PTM reset release
2021-12-18 02:59:39 WAN Connection: Wan link up.
2021-12-18 02:59:44 syslog: Modem hangup
2021-12-18 02:59:44 kernel: nas8: stoping interface.
2021-12-18 02:59:44 syslog: Connect time 2238.0 minutes.
2021-12-18 02:59:44 syslog: Sent 75222055 bytes, received 114635754 bytes.
2021-12-18 02:59:44 syslog: Connection terminated.
2021-12-18 02:59:44 syslog: LCP down.
2021-12-18 02:59:44 syslog: Terminating on signal 15
2021-12-18 02:59:44 kernel: [smuxctl rem nas8_X]
2021-12-18 02:59:44 kernel:
2021-12-18 02:59:44 kernel: $s: go into unregister_mulif_device
2021-12-18 02:59:44 kernel:
2021-12-18 02:59:44 WAN Connection: Fail to connect with some issues.
2021-12-18 03:00:17 syslog: Timeout waiting for PADO packets
2021-12-18 03:00:17 syslog: Unable to complete PPPoE Discovery
2021-12-18 03:00:17 syslog: LCP down.
2021-12-18 03:00:21 syslog: LCP is allowed to come up.
2021-12-18 03:00:40 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-18 03:00:56 syslog: Timeout waiting for PADO packets
2021-12-18 03:00:56 syslog: Unable to complete PPPoE Discovery
2021-12-18 03:00:56 syslog: LCP down.
2021-12-18 03:01:00 syslog: LCP is allowed to come up.
2021-12-18 03:01:36 syslog: Timeout waiting for PADO packets
2021-12-18 03:01:36 syslog: Unable to complete PPPoE Discovery
2021-12-18 03:01:36 syslog: LCP down.
2021-12-18 03:01:40 syslog: LCP is allowed to come up.
2021-12-18 03:01:40 syslog: PPP session is 7222
2021-12-18 03:01:40 syslog: Connected to 10:e8:78:a8:2b:b3 via interface nas8_0
2021-12-18 03:01:40 syslog: Using interface ppp80
2021-12-18 03:01:40 syslog: Connect: ppp80 <--> nas8_0
2021-12-18 03:01:40 syslog: CHAP authentication succeeded
2021-12-18 03:01:40 syslog: CHAP authentication success
2021-12-18 03:01:40 syslog: CHAP authentication succeeded
2021-12-18 03:01:40 syslog: peer from calling number 10:E8:78:A8:2B:B3 authorized
2021-12-18 03:01:40 dnsmasq[3463]: reading /etc/resolv.conf
2021-12-18 03:01:40 dnsmasq[3463]: using nameserver 212.159.6.9#53
2021-12-18 03:01:40 dnsmasq[3463]: using nameserver 212.159.6.10#53
2021-12-18 03:01:40 dnsmasq[3463]: ignoring nameserver 127.0.0.1 - local interface
2021-12-18 03:01:40 syslog: local IP address 31.125.209.100
2021-12-18 03:01:40 syslog: remote IP address 195.166.130.255
2021-12-18 03:01:40 syslog: primary DNS address 212.159.6.10
2021-12-18 03:01:40 syslog: secondary DNS address 212.159.6.9
2021-12-18 03:01:40 dnsmasq[3463]: exiting on receipt of SIGTERM
2021-12-18 03:01:40 dnsmasq[20195]: started, version 2.78 cachesize 150
2021-12-18 03:01:40 dnsmasq[20195]: using nameserver 212.159.6.9#53
2021-12-18 03:01:40 dnsmasq[20195]: using nameserver 212.159.6.10#53
2021-12-18 03:01:40 dnsmasq[20195]: reading /etc/resolv.conf
2021-12-18 03:01:40 dnsmasq[20195]: using nameserver 212.159.6.9#53
2021-12-18 03:01:40 dnsmasq[20195]: using nameserver 212.159.6.10#53
2021-12-18 03:01:40 dnsmasq[20195]: ignoring nameserver 127.0.0.1 - local interface
2021-12-18 03:01:40 dnsmasq[20195]: bad address at /etc/hosts line 2
2021-12-18 03:01:40 dnsmasq[20195]: read /etc/hosts - 5 addresses
2021-12-18 03:01:41 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-18 03:01:41 kernel: [route_setting]remove interface[0]=[ppp80]
2021-12-18 03:01:41 kernel: [qos_execute(9411)]:Force Turn Off Bandwidth Limiter on Guest Network.
2021-12-18 03:01:41 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-18 03:01:42 kernel:
2021-12-18 03:01:42 kernel: #### wan_primary: [31.125.209.100]
2021-12-18 03:01:42 kernel: ddns_execute(), interface[ppp80]
2021-12-18 03:01:43 ddns update: ez-ipupdate: starting...
2021-12-18 03:01:43 ddns update: g_asus_ddns_mode == 2
2021-12-18 03:01:44 ddns update: connected to nwsrv-ns1.asus.com (52.250.42.40) on port 80.
2021-12-18 03:01:45 ddns update: asusddns_update: 0
2021-12-18 03:01:45 ddns: ddns update ok
2021-12-18 03:01:45 ddns update: exit_main
2021-12-18 03:01:45 WAN Connection: WAN was restored.
2021-12-18 03:01:45 start_nat_rules: apply the nat_rules(/tmp/nat_rules)!
2021-12-18 04:22:47 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-18 04:56:15 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-18 06:13:06 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-18 06:35:50 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-18 06:49:02 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-18 06:49:24 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-18 07:01:59 kernel: AP SETKEYS WPA2 MAC=0E:FC:E0:67:2C:8A
2021-12-18 07:40:49 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-18 08:39:39 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-18 09:45:05 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-18 10:15:13 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-18 10:45:04 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-18 13:51:27 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-18 21:25:16 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 4]!!
2021-12-18 23:45:48 monitorcfgmgr[383]: [cfg_manager 1]
2021-12-18 23:45:48 kernel: logAccess_init LanguageSwitch_init vendorCfgFile_init arpstorm_init
2021-12-18 23:45:48 kernel: The number of cache node is 5
2021-12-18 23:45:48 kernel: [restore_tmp_romfile, 186]restore file(/tmp/var/romfile.cfg)
2021-12-18 23:45:48 kernel: [restore_tmp_romfile, 199]restore success.
2021-12-18 23:45:48 kernel:
2021-12-18 23:45:48 kernel: lanHost_read: Create node LanHost !
2021-12-18 23:45:49 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-18 23:45:49 kernel: Link State: LAN_1 up.
2021-12-19 01:07:08 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-19 01:07:29 kernel: AP SETKEYS WPA2 MAC=BC:7E:8B:24:6F:92
2021-12-19 01:15:54 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-19 01:22:29 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 9]!!
2021-12-19 01:27:56 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-19 01:42:37 kernel:
2021-12-19 01:42:37 kernel: PTM reset hold
2021-12-19 01:42:37 kernel: tpstc_txRxReset
2021-12-19 01:42:37 kernel: Link State: DSL link down.
2021-12-19 01:42:37 kernel: Link State: PVC_80 PPPoE down.
2021-12-19 01:42:41 WAN Connection: Fail to connect with some issues.
2021-12-19 01:42:41 stop_nat_rules: apply the redirect_rules!
2021-12-19 01:42:46 WAN Connection: Wan link down.
2021-12-19 01:43:02 kernel: Link State: DSL link up.
2021-12-19 01:43:02 kernel:
2021-12-19 01:43:02 kernel: PTM reset release
2021-12-19 01:43:07 WAN Connection: Wan link up.
2021-12-19 01:43:08 syslog: Modem hangup
2021-12-19 01:43:08 kernel: nas8: stoping interface.
2021-12-19 01:43:08 syslog: Connect time 1361.5 minutes.
2021-12-19 01:43:08 syslog: Sent 51212814 bytes, received 65550821 bytes.
2021-12-19 01:43:08 syslog: Connection terminated.
2021-12-19 01:43:08 syslog: LCP down.
2021-12-19 01:43:08 syslog: Terminating on signal 15
2021-12-19 01:43:10 kernel: [smuxctl rem nas8_X]
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_0: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: Release MAC when router interface unregister
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: mulif_release_MacAddress
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_1: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel: vdev is NULL
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_2: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel: vdev is NULL
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_3: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel: vdev is NULL
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_4: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel: vdev is NULL
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_5: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel: vdev is NULL
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_6: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel: vdev is NULL
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: $s: go into unregister_mulif_device
2021-12-19 01:43:10 kernel:
2021-12-19 01:43:10 kernel: nas8_7: vifname = unregister_mulif_device
2021-12-19 01:43:10 kernel: vdev is NULL
2021-12-19 01:43:10 kernel: ========================insmod iptable_filter=======================
2021-12-19 01:43:10 kernel: ========================insmod ipt_REJECT=======================
2021-12-19 01:43:11 kernel: nas8: starting interface.
2021-12-19 01:43:11 syslog: Initialize LCP.
2021-12-19 01:43:11 syslog: Plugin libpppoe.so loaded.
2021-12-19 01:43:11 syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.7
2021-12-19 01:43:11 syslog: pppd 2.4.7 started by admin, uid 0
2021-12-19 01:43:11 syslog: LCP is allowed to come up.
2021-12-19 01:43:13 WAN Connection: Fail to connect with some issues.
2021-12-19 01:43:43 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-19 01:43:46 syslog: Timeout waiting for PADO packets
2021-12-19 01:43:47 syslog: Unable to complete PPPoE Discovery
2021-12-19 01:43:47 syslog: LCP down.
2021-12-19 01:43:51 syslog: LCP is allowed to come up.
2021-12-19 01:44:03 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-19 01:44:26 syslog: Timeout waiting for PADO packets
2021-12-19 01:44:26 syslog: Unable to complete PPPoE Discovery
2021-12-19 01:44:26 syslog: LCP down.
2021-12-19 01:44:30 syslog: LCP is allowed to come up.
2021-12-19 01:44:30 syslog: PPP session is 7278
2021-12-19 01:44:30 syslog: Connected to 10:e8:78:a8:2b:b3 via interface nas8_0
2021-12-19 01:44:30 syslog: Using interface ppp80
2021-12-19 01:44:30 syslog: Connect: ppp80 <--> nas8_0
2021-12-19 01:44:30 syslog: CHAP authentication succeeded
2021-12-19 01:44:30 syslog: CHAP authentication success
2021-12-19 01:44:30 syslog: CHAP authentication succeeded
2021-12-19 01:44:30 syslog: peer from calling number 10:E8:78:A8:2B:B3 authorized
2021-12-19 01:44:30 dnsmasq[20195]: reading /etc/resolv.conf
2021-12-19 01:44:30 dnsmasq[20195]: using nameserver 212.159.6.9#53
2021-12-19 01:44:30 dnsmasq[20195]: using nameserver 212.159.6.10#53
2021-12-19 01:44:30 dnsmasq[20195]: ignoring nameserver 127.0.0.1 - local interface
2021-12-19 01:44:30 syslog: local IP address 31.125.209.100
2021-12-19 01:44:30 syslog: remote IP address 195.166.130.255
2021-12-19 01:44:30 syslog: primary DNS address 212.159.6.9
2021-12-19 01:44:30 syslog: secondary DNS address 212.159.6.10
2021-12-19 01:44:30 dnsmasq[20195]: exiting on receipt of SIGTERM
2021-12-19 01:44:30 dnsmasq[19755]: started, version 2.78 cachesize 150
2021-12-19 01:44:30 dnsmasq[19755]: using nameserver 212.159.6.10#53
2021-12-19 01:44:30 dnsmasq[19755]: using nameserver 212.159.6.9#53
2021-12-19 01:44:30 dnsmasq[19755]: reading /etc/resolv.conf
2021-12-19 01:44:30 dnsmasq[19755]: using nameserver 212.159.6.10#53
2021-12-19 01:44:30 dnsmasq[19755]: using nameserver 212.159.6.9#53
2021-12-19 01:44:30 dnsmasq[19755]: ignoring nameserver 127.0.0.1 - local interface
2021-12-19 01:44:30 dnsmasq[19755]: bad address at /etc/hosts line 2
2021-12-19 01:44:30 dnsmasq[19755]: read /etc/hosts - 5 addresses
2021-12-19 01:44:31 kernel: [route_setting]remove interface[0]=[ppp80]
2021-12-19 01:44:31 kernel: [qos_execute(9411)]:Force Turn Off Bandwidth Limiter on Guest Network.
2021-12-19 01:44:31 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-19 01:44:32 kernel:
2021-12-19 01:44:32 kernel: #### wan_primary: [31.125.209.100]
2021-12-19 01:44:32 kernel: ddns_execute(), interface[ppp80]
2021-12-19 01:44:33 WAN Connection: WAN was restored.
2021-12-19 01:44:33 start_nat_rules: apply the nat_rules(/tmp/nat_rules)!
2021-12-19 01:44:33 ddns update: ez-ipupdate: starting...
2021-12-19 01:44:33 ddns update: g_asus_ddns_mode == 2
2021-12-19 01:44:35 ddns update: connected to nwsrv-ns1.asus.com (52.250.42.40) on port 80.
2021-12-19 01:44:35 ddns update: asusddns_update: 0
2021-12-19 01:44:35 ddns: ddns update ok
2021-12-19 01:44:35 ddns update: exit_main
2021-12-19 01:45:27 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-19 01:45:56 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-19 02:22:06 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 0) [wcid = 7]!!
2021-12-19 02:35:48 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 4]!!
2021-12-19 02:37:06 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 4]!!
2021-12-19 03:47:54 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-19 03:49:28 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-19 04:16:43 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-19 04:51:21 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-19 05:35:42 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-19 06:02:30 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-19 06:22:59 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 4]!!
2021-12-19 06:49:00 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-19 06:49:21 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-19 07:01:49 kernel: AP SETKEYS WPA2 MAC=0E:FC:E0:67:2C:8A
2021-12-19 07:07:28 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-19 07:15:05 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-19 09:38:38 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-19 09:45:04 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-19 10:38:03 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-19 13:52:52 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 4]!!
2021-12-19 15:03:53 kernel: AP SETKEYS WPA2 MAC=7C:B2:32:ED:01:43
2021-12-19 15:04:58 kernel: AP SETKEYS WPA2 MAC=B2:9F:28:8C:2B:0A
2021-12-19 16:00:26 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 12]!!
2021-12-19 17:39:59 kernel: AP SETKEYS WPA2 MAC=BC:7E:8B:24:6F:92
2021-12-19 18:08:56 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 6]!!
2021-12-19 19:05:27 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-19 19:05:29 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-19 21:34:42 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-19 21:48:12 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 4]!!
2021-12-20 02:14:10 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-20 02:26:32 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-20 03:03:01 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-20 03:59:11 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-20 04:10:58 kernel:
2021-12-20 04:10:58 kernel: PTM reset hold
2021-12-20 04:10:58 kernel: tpstc_txRxReset
2021-12-20 04:10:58 kernel: Link State: DSL link down.
2021-12-20 04:10:58 kernel: Link State: PVC_80 PPPoE down.
2021-12-20 04:11:01 WAN Connection: Fail to connect with some issues.
2021-12-20 04:11:01 stop_nat_rules: apply the redirect_rules!
2021-12-20 04:11:07 WAN Connection: Wan link down.
2021-12-20 04:11:22 WAN Connection: Wan link up.
2021-12-20 04:11:22 syslog: Modem hangup
2021-12-20 04:11:22 kernel: nas8: stoping interface.
2021-12-20 04:11:22 syslog: Connect time 1586.9 minutes.
2021-12-20 04:11:22 syslog: Sent 75496440 bytes, received 92847968 bytes.
2021-12-20 04:11:22 syslog: Connection terminated.
2021-12-20 04:11:22 syslog: LCP down.
2021-12-20 04:11:22 syslog: Terminating on signal 15
2021-12-20 04:11:24 kernel: [smuxctl rem nas8_X]
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: nas8_0: vifname = unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: Release MAC when router interface unregister
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: mulif_release_MacAddress
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: nas8_1: vifname = unregister_mulif_device
2021-12-20 04:11:24 kernel: vdev is NULL
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: nas8_2: vifname = unregister_mulif_device
2021-12-20 04:11:24 kernel: vdev is NULL
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: nas8_3: vifname = unregister_mulif_device
2021-12-20 04:11:24 kernel: vdev is NULL
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: nas8_4: vifname = unregister_mulif_device
2021-12-20 04:11:24 kernel: vdev is NULL
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: nas8_5: vifname = unregister_mulif_device
2021-12-20 04:11:24 kernel: vdev is NULL
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:24 kernel:
2021-12-20 04:11:24 kernel: nas8_6: vifname = unregister_mulif_device
2021-12-20 04:11:24 kernel: vdev is NULL
2021-12-20 04:11:25 kernel:
2021-12-20 04:11:25 kernel: $s: go into unregister_mulif_device
2021-12-20 04:11:25 kernel:
2021-12-20 04:11:25 kernel: nas8_7: vifname = unregister_mulif_device
2021-12-20 04:11:25 kernel: vdev is NULL
2021-12-20 04:11:25 kernel: nas8: starting interface.
2021-12-20 04:11:25 syslog: Initialize LCP.
2021-12-20 04:11:25 syslog: Plugin libpppoe.so loaded.
2021-12-20 04:11:25 syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.7
2021-12-20 04:11:25 syslog: pppd 2.4.7 started by admin, uid 0
2021-12-20 04:11:25 syslog: LCP is allowed to come up.
2021-12-20 04:11:27 kernel: Link State: DSL link up.
2021-12-20 04:11:27 kernel:
2021-12-20 04:11:27 kernel: PTM reset release
2021-12-20 04:11:27 WAN Connection: Fail to connect with some issues.
2021-12-20 04:12:00 syslog: Timeout waiting for PADO packets
2021-12-20 04:12:00 syslog: Unable to complete PPPoE Discovery
2021-12-20 04:12:00 syslog: LCP down.
2021-12-20 04:12:04 syslog: LCP is allowed to come up.
2021-12-20 04:12:29 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-20 04:12:39 syslog: Timeout waiting for PADO packets
2021-12-20 04:12:40 syslog: Unable to complete PPPoE Discovery
2021-12-20 04:12:40 syslog: LCP down.
2021-12-20 04:12:44 syslog: LCP is allowed to come up.
2021-12-20 04:12:49 syslog: PPP session is 7347
2021-12-20 04:12:49 syslog: Connected to 10:e8:78:a8:2b:b3 via interface nas8_0
2021-12-20 04:12:49 syslog: Using interface ppp80
2021-12-20 04:12:49 syslog: Connect: ppp80 <--> nas8_0
2021-12-20 04:12:49 syslog: CHAP authentication succeeded
2021-12-20 04:12:49 syslog: CHAP authentication success
2021-12-20 04:12:49 syslog: CHAP authentication succeeded
2021-12-20 04:12:49 syslog: peer from calling number 10:E8:78:A8:2B:B3 authorized
2021-12-20 04:12:49 dnsmasq[19755]: reading /etc/resolv.conf
2021-12-20 04:12:49 dnsmasq[19755]: using nameserver 212.159.6.10#53
2021-12-20 04:12:49 dnsmasq[19755]: using nameserver 212.159.6.9#53
2021-12-20 04:12:49 dnsmasq[19755]: ignoring nameserver 127.0.0.1 - local interface
2021-12-20 04:12:49 syslog: local IP address 31.125.209.100
2021-12-20 04:12:49 syslog: remote IP address 195.166.130.254
2021-12-20 04:12:49 syslog: primary DNS address 212.159.6.10
2021-12-20 04:12:49 syslog: secondary DNS address 212.159.6.9
2021-12-20 04:12:49 dnsmasq[19755]: exiting on receipt of SIGTERM
2021-12-20 04:12:49 dnsmasq[25040]: started, version 2.78 cachesize 150
2021-12-20 04:12:49 dnsmasq[25040]: using nameserver 212.159.6.9#53
2021-12-20 04:12:49 dnsmasq[25040]: using nameserver 212.159.6.10#53
2021-12-20 04:12:49 dnsmasq[25040]: reading /etc/resolv.conf
2021-12-20 04:12:49 dnsmasq[25040]: using nameserver 212.159.6.9#53
2021-12-20 04:12:49 dnsmasq[25040]: using nameserver 212.159.6.10#53
2021-12-20 04:12:49 dnsmasq[25040]: ignoring nameserver 127.0.0.1 - local interface
2021-12-20 04:12:49 dnsmasq[25040]: bad address at /etc/hosts line 2
2021-12-20 04:12:49 dnsmasq[25040]: read /etc/hosts - 5 addresses
2021-12-20 04:12:50 kernel: [route_setting]remove interface[0]=[ppp80]
2021-12-20 04:12:50 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-20 04:12:50 kernel: [qos_execute(9411)]:Force Turn Off Bandwidth Limiter on Guest Network.
2021-12-20 04:12:52 kernel:
2021-12-20 04:12:52 kernel: #### wan_primary: [31.125.209.100]
2021-12-20 04:12:52 kernel: ddns_execute(), interface[ppp80]
2021-12-20 04:12:52 WAN Connection: WAN was restored.
2021-12-20 04:12:52 start_nat_rules: apply the nat_rules(/tmp/nat_rules)!
2021-12-20 04:12:53 ddns update: ez-ipupdate: starting...
2021-12-20 04:12:53 ddns update: g_asus_ddns_mode == 2
2021-12-20 04:12:54 ddns update: connected to nwsrv-ns1.asus.com (52.250.42.40) on port 80.
2021-12-20 04:12:54 ddns update: asusddns_update: 0
2021-12-20 04:12:54 ddns: ddns update ok
2021-12-20 04:12:54 ddns update: exit_main
2021-12-20 04:13:32 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-20 05:16:03 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-20 06:21:02 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-20 06:25:14 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-20 06:49:05 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-20 06:49:27 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-20 07:00:43 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-20 07:01:53 kernel: AP SETKEYS WPA2 MAC=0E:FC:E0:67:2C:8A
2021-12-20 07:44:11 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-20 07:47:50 monitorcfgmgr[383]: [cfg_manager 1]
2021-12-20 07:47:50 kernel: vendorCfgFile_init arpstorm_init
2021-12-20 07:47:50 kernel: The number of cache node is 5
2021-12-20 07:47:50 kernel: [restore_tmp_romfile, 186]restore file(/tmp/var/romfile.cfg)
2021-12-20 07:47:50 kernel: [restore_tmp_romfile, 199]restore success.
2021-12-20 07:47:50 kernel:
2021-12-20 07:47:50 kernel: lanHost_read: Create node LanHost !
2021-12-20 07:47:51 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-20 07:47:51 kernel: Link State: LAN_1 up.
2021-12-20 07:56:53 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-20 08:57:07 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-20 10:00:05 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-20 10:03:56 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-20 10:45:04 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-20 12:46:12 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 6]!!
2021-12-20 14:59:42 kernel: AP SETKEYS WPA2 MAC=7C:B2:32:ED:01:43
2021-12-20 15:00:43 kernel: AP SETKEYS WPA2 MAC=B2:9F:28:8C:2B:0A
2021-12-20 17:21:16 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-20 17:43:18 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-20 18:17:23 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 8]!!
2021-12-20 18:51:52 kernel: AP SETKEYS WPA2 MAC=7C:B2:32:ED:01:43
2021-12-20 20:13:56 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-20 23:34:40 kernel:
2021-12-20 23:34:40 kernel: PTM reset hold
2021-12-20 23:34:40 kernel: tpstc_txRxReset
2021-12-20 23:34:40 kernel: Link State: DSL link down.
2021-12-20 23:34:40 kernel: Link State: PVC_80 PPPoE down.
2021-12-20 23:34:41 WAN Connection: Fail to connect with some issues.
2021-12-20 23:34:41 stop_nat_rules: apply the redirect_rules!
2021-12-20 23:34:46 WAN Connection: Wan link down.
2021-12-20 23:35:16 kernel: Link State: DSL link up.
2021-12-20 23:35:16 kernel:
2021-12-20 23:35:16 kernel: PTM reset release
2021-12-20 23:35:22 WAN Connection: Wan link up.
2021-12-20 23:35:22 syslog: Modem hangup
2021-12-20 23:35:22 kernel: nas8: stoping interface.
2021-12-20 23:35:22 syslog: Connect time 1162.6 minutes.
2021-12-20 23:35:22 syslog: Sent 51226373 bytes, received 87019089 bytes.
2021-12-20 23:35:22 syslog: Connection terminated.
2021-12-20 23:35:22 syslog: LCP down.
2021-12-20 23:35:22 syslog: Terminating on signal 15
2021-12-20 23:35:23 dnsmasq[25040]: reading /etc/resolv.conf
2021-12-20 23:35:23 dnsmasq[25040]: using nameserver 212.159.6.9#53
2021-12-20 23:35:23 dnsmasq[25040]: using nameserver 212.159.6.10#53
2021-12-20 23:35:23 dnsmasq[25040]: ignoring nameserver 127.0.0.1 - local interface
2021-12-20 23:35:24 kernel: [smuxctl rem nas8_X]
2021-12-20 23:35:24 kernel:
2021-12-20 23:35:24 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:24 kernel:
2021-12-20 23:35:24 kernel: nas8_0: vifname = unregister_mulif_device
2021-12-20 23:35:24 kernel:
2021-12-20 23:35:24 kernel: Release MAC when router interface unregister
2021-12-20 23:35:24 kernel:
2021-12-20 23:35:24 kernel: mulif_release_MacAddress
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: nas8_1: vifname = unregister_mulif_device
2021-12-20 23:35:25 kernel: vdev is NULL
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: nas8_2: vifname = unregister_mulif_device
2021-12-20 23:35:25 kernel: vdev is NULL
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: nas8_3: vifname = unregister_mulif_device
2021-12-20 23:35:25 kernel: vdev is NULL
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: nas8_4: vifname = unregister_mulif_device
2021-12-20 23:35:25 kernel: vdev is NULL
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: nas8_5: vifname = unregister_mulif_device
2021-12-20 23:35:25 kernel: vdev is NULL
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: nas8_6: vifname = unregister_mulif_device
2021-12-20 23:35:25 kernel: vdev is NULL
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: $s: go into unregister_mulif_device
2021-12-20 23:35:25 kernel:
2021-12-20 23:35:25 kernel: nas8_7: vifname = unregister_mulif_device
2021-12-20 23:35:25 kernel: vdev is NULL
2021-12-20 23:35:25 kernel: ========================insmod iptable_filter=======================
2021-12-20 23:35:25 kernel: ========================insmod ipt_REJECT=======================
2021-12-20 23:35:25 kernel: nas8: starting interface.
2021-12-20 23:35:26 syslog: Initialize LCP.
2021-12-20 23:35:27 syslog: Plugin libpppoe.so loaded.
2021-12-20 23:35:27 syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.7
2021-12-20 23:35:27 syslog: pppd 2.4.7 started by admin, uid 0
2021-12-20 23:35:27 syslog: LCP is allowed to come up.
2021-12-20 23:35:28 WAN Connection: Fail to connect with some issues.
2021-12-20 23:35:49 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-20 23:36:01 syslog: Timeout waiting for PADO packets
2021-12-20 23:36:01 syslog: Unable to complete PPPoE Discovery
2021-12-20 23:36:01 syslog: LCP down.
2021-12-20 23:36:05 syslog: LCP is allowed to come up.
2021-12-20 23:36:40 syslog: Timeout waiting for PADO packets
2021-12-20 23:36:40 syslog: Unable to complete PPPoE Discovery
2021-12-20 23:36:40 syslog: LCP down.
2021-12-20 23:36:41 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-20 23:36:44 syslog: LCP is allowed to come up.
2021-12-20 23:37:19 syslog: Timeout waiting for PADO packets
2021-12-20 23:37:20 syslog: Unable to complete PPPoE Discovery
2021-12-20 23:37:20 syslog: LCP down.
2021-12-20 23:37:23 syslog: LCP is allowed to come up.
2021-12-20 23:37:24 syslog: PPP session is 7463
2021-12-20 23:37:24 syslog: Connected to 10:e8:78:a8:2b:b3 via interface nas8_0
2021-12-20 23:37:24 syslog: Using interface ppp80
2021-12-20 23:37:24 syslog: Connect: ppp80 <--> nas8_0
2021-12-20 23:37:24 syslog: CHAP authentication succeeded
2021-12-20 23:37:24 syslog: CHAP authentication success
2021-12-20 23:37:24 syslog: CHAP authentication succeeded
2021-12-20 23:37:24 syslog: peer from calling number 10:E8:78:A8:2B:B3 authorized
2021-12-20 23:37:24 syslog: local IP address 31.125.209.100
2021-12-20 23:37:24 syslog: remote IP address 195.166.130.254
2021-12-20 23:37:24 syslog: primary DNS address 212.159.6.10
2021-12-20 23:37:24 syslog: secondary DNS address 212.159.6.9
2021-12-20 23:37:24 dnsmasq[25040]: exiting on receipt of SIGTERM
2021-12-20 23:37:24 dnsmasq[9011]: started, version 2.78 cachesize 150
2021-12-20 23:37:24 dnsmasq[9011]: using nameserver 212.159.6.9#53
2021-12-20 23:37:24 dnsmasq[9011]: using nameserver 212.159.6.10#53
2021-12-20 23:37:24 dnsmasq[9011]: reading /etc/resolv.conf
2021-12-20 23:37:24 dnsmasq[9011]: using nameserver 212.159.6.9#53
2021-12-20 23:37:24 dnsmasq[9011]: using nameserver 212.159.6.10#53
2021-12-20 23:37:24 dnsmasq[9011]: ignoring nameserver 127.0.0.1 - local interface
2021-12-20 23:37:24 dnsmasq[9011]: bad address at /etc/hosts line 2
2021-12-20 23:37:24 dnsmasq[9011]: read /etc/hosts - 5 addresses
2021-12-20 23:37:25 kernel: [route_setting]remove interface[0]=[ppp80]
2021-12-20 23:37:25 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-20 23:37:25 kernel: [qos_execute(9411)]:Force Turn Off Bandwidth Limiter on Guest Network.
2021-12-20 23:37:26 kernel:
2021-12-20 23:37:26 kernel: #### wan_primary: [31.125.209.100]
2021-12-20 23:37:27 kernel: ddns_execute(), interface[ppp80]
2021-12-20 23:37:27 ddns update: ez-ipupdate: starting...
2021-12-20 23:37:27 ddns update: g_asus_ddns_mode == 2
2021-12-20 23:37:28 WAN Connection: WAN was restored.
2021-12-20 23:37:28 start_nat_rules: apply the nat_rules(/tmp/nat_rules)!
2021-12-20 23:37:28 ddns update: connected to nwsrv-ns1.asus.com (52.250.42.40) on port 80.
2021-12-20 23:37:29 ddns update: asusddns_update: 0
2021-12-20 23:37:29 ddns: ddns update ok
2021-12-20 23:37:29 ddns update: exit_main
2021-12-20 23:38:53 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-21 00:55:12 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-21 01:06:10 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-21 01:33:14 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-21 01:58:19 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-21 02:09:35 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 6]!!
2021-12-21 02:27:09 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-21 02:30:37 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 0) [wcid = 7]!!
2021-12-21 03:45:13 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-21 03:45:20 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-21 04:05:51 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-21 04:09:43 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-21 06:25:42 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-21 06:44:17 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-21 06:49:01 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-21 06:49:23 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-21 07:01:43 kernel: AP SETKEYS WPA2 MAC=0E:FC:E0:67:2C:8A
2021-12-21 07:01:50 kernel: AP SETKEYS WPA2 MAC=B2:9F:28:8C:2B:0A
2021-12-21 07:38:09 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-21 08:57:21 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-21 09:21:44 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-21 10:00:04 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-21 10:02:17 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-21 10:45:03 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-21 11:09:24 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-21 11:27:14 kernel: AP SETKEYS WPA2 MAC=7C:B2:32:ED:01:43
2021-12-21 11:31:27 kernel: AP SETKEYS WPA2 MAC=7C:B2:32:ED:01:43
2021-12-21 12:44:11 kernel: AP SETKEYS WPA2 MAC=BC:7E:8B:24:6F:92
2021-12-21 15:43:07 kernel: AP SETKEYS WPA2 MAC=7C:B2:32:ED:01:43
2021-12-21 20:48:43 kernel: clock_sync: TCAPI_COMMIT Timezone
2021-12-21 22:08:40 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-21 23:20:39 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-21 23:27:46 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-22 00:56:10 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-22 01:27:15 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-22 01:47:44 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-22 02:12:16 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 02:27:08 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-22 03:21:38 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-22 03:35:10 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-22 04:11:01 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 04:12:40 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-22 05:47:54 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-22 06:02:42 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-22 06:45:32 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 06:49:01 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-22 06:49:23 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-22 07:50:39 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 08:15:45 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-22 09:20:42 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-22 09:45:03 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-22 10:00:04 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 13:10:15 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 6]!!
2021-12-22 14:33:54 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-22 16:01:43 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 16:45:04 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 18:03:47 kernel: AP SETKEYS WPA2 MAC=30:07:4D:73:AE:61
2021-12-22 18:04:08 WEB: User [admin] logged in from [192.168.1.14] via WEB
2021-12-22 18:08:01 System log daemon exiting.
2021-12-22 18:08:03 syslogd started: BusyBox v1.00 (2020.04.28-19:15+0000)
2021-12-22 17:11:50 kernel: check_log_path: [WebHistory]
2021-12-22 18:43:40 kernel: AP SETKEYS WPA2 MAC=30:07:4D:73:AE:61
2021-12-22 20:41:06 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-22 22:02:18 kernel: AP SETKEYS WPA2 MAC=30:07:4D:73:AE:61
2021-12-22 23:30:05 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-23 00:10:14 kernel: AP SETKEYS WPA2 MAC=BC:7E:8B:24:6F:92
2021-12-23 00:13:08 kernel: AP SETKEYS WPA2 MAC=BC:7E:8B:24:6F:92
2021-12-23 00:32:45 kernel: AP SETKEYS WPA2 MAC=0E:FC:E0:67:2C:8A
2021-12-23 02:17:56 WAN Connection: Wan link down.
2021-12-23 02:17:58 monitorcfgmgr[383]: [cfg_manager 1]
2021-12-23 02:17:58 kernel: LanguageSwitch_init vendorCfgFile_init arpstorm_init
2021-12-23 02:17:58 kernel: The number of cache node is 5
2021-12-23 02:17:58 kernel: [restore_tmp_romfile, 186]restore file(/tmp/var/romfile.cfg)
2021-12-23 02:17:58 kernel: [restore_tmp_romfile, 199]restore success.
2021-12-23 02:17:58 kernel:
2021-12-23 02:17:58 kernel: lanHost_read: Create node LanHost !
2021-12-23 02:17:59 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-23 02:17:59 kernel: Link State: LAN_1 up.
2021-12-23 02:38:37 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-23 03:52:28 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-23 03:54:09 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-23 05:00:22 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-23 05:05:10 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-23 05:19:17 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 0) [wcid = 7]!!
2021-12-23 05:49:04 kernel: AP SETKEYS WPA2 MAC=90:02:18:8C:F7:74
2021-12-23 05:49:26 kernel: AP SETKEYS WPA2 MAC=92:01:0C:46:F7:71
2021-12-23 06:01:46 kernel: AP SETKEYS WPA2 MAC=0E:FC:E0:67:2C:8A
2021-12-23 06:05:30 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-23 06:15:05 kernel: AP SETKEYS WPA2 MAC=DC:91:BF:0C:62:E2
2021-12-23 07:10:28 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-23 07:10:44 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-23 07:41:28 kernel: AP SETKEYS WPA2 MAC=20:A1:71:5C:AC:5A
2021-12-23 08:00:50 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-23 08:08:33 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 7]!!
2021-12-23 08:51:38 kernel: AP SETKEYS WPA2 MAC=F8:54:B8:12:27:D2
2021-12-23 10:43:58 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 9]!!
2021-12-23 12:46:22 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-23 12:58:25 kernel: PsRetrieveTimeout() Recover ps state(state 1 to state 5) [wcid = 3]!!
2021-12-23 13:37:07 monitorcfgmgr[383]: [cfg_manager 1]
2021-12-23 13:37:07 kernel: LanguageSwitch_init vendorCfgFile_init arpstorm_init
2021-12-23 13:37:07 kernel: The number of cache node is 5
2021-12-23 13:37:07 kernel: [restore_tmp_romfile, 186]restore file(/tmp/var/romfile.cfg)
2021-12-23 13:37:07 kernel: [restore_tmp_romfile, 199]restore success.
2021-12-23 13:37:07 kernel:
2021-12-23 13:37:07 kernel: lanHost_read: Create node LanHost !
2021-12-23 13:37:08 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-23 13:37:08 kernel: Link State: LAN_1 up.
2021-12-23 15:28:51 kernel:
2021-12-23 15:28:51 kernel: PTM reset hold
2021-12-23 15:28:51 kernel: tpstc_txRxReset
2021-12-23 15:28:51 kernel: Link State: DSL link down.
2021-12-23 15:28:51 kernel: Link State: PVC_80 PPPoE down.
2021-12-23 15:28:56 WAN Connection: Wan link down.
2021-12-23 15:28:56 stop_nat_rules: apply the redirect_rules!
2021-12-23 15:29:16 kernel: Link State: DSL link up.
2021-12-23 15:29:16 kernel:
2021-12-23 15:29:16 kernel: PTM reset release
2021-12-23 15:29:17 WAN Connection: Wan link up.
2021-12-23 15:29:17 kernel: nas8: stoping interface.
2021-12-23 15:29:17 syslog: Connect time 3891.9 minutes.
2021-12-23 15:29:17 syslog: Sent 152255376 bytes, received 271819594 bytes.
2021-12-23 15:29:17 syslog: Connection terminated.
2021-12-23 15:29:17 syslog: LCP down.
2021-12-23 15:29:18 syslog: Terminating on signal 15
2021-12-23 15:29:20 kernel: [smuxctl rem nas8_X]
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_0: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: Release MAC when router interface unregister
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: mulif_release_MacAddress
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_1: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel: vdev is NULL
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_2: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel: vdev is NULL
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_3: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel: vdev is NULL
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_4: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel: vdev is NULL
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_5: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel: vdev is NULL
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_6: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel: vdev is NULL
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: $s: go into unregister_mulif_device
2021-12-23 15:29:20 kernel:
2021-12-23 15:29:20 kernel: nas8_7: vifname = unregister_mulif_device
2021-12-23 15:29:20 kernel: vdev is NULL
2021-12-23 15:29:20 kernel: ========================insmod iptable_filter=======================
2021-12-23 15:29:20 kernel: ========================insmod ipt_REJECT=======================
2021-12-23 15:29:21 kernel: nas8: starting interface.
2021-12-23 15:29:23 syslog: Initialize LCP.
2021-12-23 15:29:23 syslog: Plugin libpppoe.so loaded.
2021-12-23 15:29:23 syslog: RP-PPPoE plugin version 3.8p compiled against pppd 2.4.7
2021-12-23 15:29:23 syslog: pppd 2.4.7 started by admin, uid 0
2021-12-23 15:29:23 syslog: LCP is allowed to come up.
2021-12-23 15:29:28 WAN Connection: Fail to connect with some issues.
2021-12-23 15:29:56 syslog: Timeout waiting for PADO packets
2021-12-23 15:29:56 syslog: Unable to complete PPPoE Discovery
2021-12-23 15:29:56 syslog: LCP down.
2021-12-23 15:30:00 syslog: LCP is allowed to come up.
2021-12-23 15:30:11 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-23 15:30:35 syslog: Timeout waiting for PADO packets
2021-12-23 15:30:35 syslog: Unable to complete PPPoE Discovery
2021-12-23 15:30:35 syslog: LCP down.
2021-12-23 15:30:40 syslog: LCP is allowed to come up.
2021-12-23 15:30:55 syslog: PPP session is 7663
2021-12-23 15:30:55 syslog: Connected to 10:e8:78:a8:2b:b3 via interface nas8_0
2021-12-23 15:30:55 syslog: Using interface ppp80
2021-12-23 15:30:55 syslog: Connect: ppp80 <--> nas8_0
2021-12-23 15:30:55 syslog: CHAP authentication succeeded
2021-12-23 15:30:55 syslog: CHAP authentication success
2021-12-23 15:30:55 syslog: CHAP authentication succeeded
2021-12-23 15:30:55 syslog: peer from calling number 10:E8:78:A8:2B:B3 authorized
2021-12-23 15:30:55 dnsmasq[9011]: reading /etc/resolv.conf
2021-12-23 15:30:55 dnsmasq[9011]: using nameserver 212.159.6.9#53
2021-12-23 15:30:55 dnsmasq[9011]: using nameserver 212.159.6.10#53
2021-12-23 15:30:55 dnsmasq[9011]: ignoring nameserver 127.0.0.1 - local interface
2021-12-23 15:30:55 syslog: local IP address 31.125.209.100
2021-12-23 15:30:55 syslog: remote IP address 195.166.130.252
2021-12-23 15:30:55 syslog: primary DNS address 212.159.6.10
2021-12-23 15:30:55 syslog: secondary DNS address 212.159.6.9
2021-12-23 15:30:55 dnsmasq[9011]: exiting on receipt of SIGTERM
2021-12-23 15:30:55 dnsmasq[13932]: started, version 2.78 cachesize 150
2021-12-23 15:30:55 dnsmasq[13932]: using nameserver 212.159.6.9#53
2021-12-23 15:30:55 dnsmasq[13932]: using nameserver 212.159.6.10#53
2021-12-23 15:30:55 dnsmasq[13932]: reading /etc/resolv.conf
2021-12-23 15:30:55 dnsmasq[13932]: using nameserver 212.159.6.9#53
2021-12-23 15:30:55 dnsmasq[13932]: using nameserver 212.159.6.10#53
2021-12-23 15:30:55 dnsmasq[13932]: ignoring nameserver 127.0.0.1 - local interface
2021-12-23 15:30:55 dnsmasq[13932]: bad address at /etc/hosts line 2
2021-12-23 15:30:55 dnsmasq[13932]: read /etc/hosts - 5 addresses
2021-12-23 15:30:56 kernel: [route_setting]remove interface[0]=[ppp80]
2021-12-23 15:30:56 kernel: [qos_execute(9411)]:Force Turn Off Bandwidth Limiter on Guest Network.
2021-12-23 15:30:57 kernel: Link State: PVC_8_0 logistic interface up.
2021-12-23 15:30:58 kernel:
2021-12-23 15:30:58 kernel: #### wan_primary: [31.125.209.100]
2021-12-23 15:30:58 kernel: ddns_execute(), interface[ppp80]
2021-12-23 15:30:58 ddns update: ez-ipupdate: starting...
2021-12-23 15:30:58 ddns update: g_asus_ddns_mode == 2
2021-12-23 15:30:59 WAN Connection: WAN was restored.
2021-12-23 15:30:59 start_nat_rules: apply the nat_rules(/tmp/nat_rules)!
2021-12-23 15:31:00 ddns update: connected to nwsrv-ns1.asus.com (52.250.42.40) on port 80.
2021-12-23 15:31:00 ddns update: asusddns_update: 0
2021-12-23 15:31:00 ddns: ddns update ok
2021-12-23 15:31:00 ddns update: exit_main
2021-12-23 15:31:15 kernel: AP SETKEYS WPA2 MAC=54:E0:19:1B:D8:44
2021-12-23 17:01:50 kernel: AP SETKEYS WPA2 MAC=30:07:4D:73:AE:61
2021-12-23 17:02:10 WEB: User [admin] logged in from [192.168.1.14] via WEB
2021-12-23 17:02:40 kernel: check_log_path: [AccessLog]

Moderator's note by Dick (Strat): Post released from Auto Spam Filter.

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 17:41:06 GMT

I filled out the form you sent in previous message.

My cabinet is only approx 300 metres away (following the road not direct from an aerial view)

Apologies for the long message of router log I just couldn't find anywhere to add an attachment as I'm using my phone

Re: Internet dropping out

Anoush — Thu, 23 Dec 2021 20:06:44 GMT

Those logs show roughly the same amount of drops in your broadband connection to what we can see.

Is your doorbell plugged direct into your router using an ethernet cable? How often does it stop working, does it match up with the drops shown in the graph above?

Do you have any other devices you have issues with? If so are those wireless or do you have a laptop/computer you plug into the router using an ethernet cable?

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 20:52:30 GMT

No the doorbell is wireless but it doesn't have a log, just a reason for the battery draining is due to loss of connection that is all.

I have sky miniboxes which often need resetting (reconnecting to wifi/main box) due to disconnecting from the wifi after it has gone down too.

All my devices are wireless except a games console which in honesty hasn't been turned on for about 3 months.

Re: Internet dropping out

Anoush — Thu, 23 Dec 2021 20:58:40 GMT

Ah I see, we should probably be looking at this from a WiFi angle. I think when you mentioned it’s ‘hard wired’ in your first post, that threw me off a bit but not to worry.

Try the wireless troubleshooting steps here https://www.plus.net/help/broadband/getting-the-best-wifi-signal/

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 21:14:33 GMT

Apologies - hard wired as in to the mains electric so I don't have to keep charging it.

All due respect but I'm not "new" to wifi/internet issues. I have a third party router as it gave me better wifi coverage than the plusnet one (I also had a modified plusnet one which was sent out to me last time I had connection issues), my router is up high in the centre of my house away from all other electronic devices, I have it set to auto select wifi channel including 12 and 13 and it uses both 2.4ghz and 5ghz, firmware is all up to date also.

I understand you may be pointing towards wifi but that alone doesn't explain the network dropping, that is an ISP/Line issue as even if my devices were connected via rj45 cable then they would still be disconnected due to the network loss.

Apologies if this sounds rude, it really wasn't meant to!

Re: Internet dropping out

Anoush — Thu, 23 Dec 2021 21:30:12 GMT

No problem, from the graph in the last 10 days your broadband has dropped mainly overnight and once Monday night with no drops in the last 2 days. Are you seeing your devices drop more times than this?

If that answer’s no, then it’s hard to mount an investigation, because unless our testing shows a fault, our suppliers consider an intermittent connection to be 3 drops within the last 24 hours or 6 drops within 72 hours.

If the answer’s yes though, I’d say that the additional drops are more closer to home as neither your router logs or our logs show drops outside of those times (not counting the drop you’ve had this afternoon showing in your router’s log after I posted the graph of your connection)

Do you have a laptop you can plug into the router using a cable you can check when your wireless device next drops out (and your router log doesn’t show a DSL or PPP drop)? That’ll help to get to the bottom of things.

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 21:47:24 GMT

The answer would have to be a no, I've not personally witnessed any drops. It wasn't until checking the dsl log and happened to notice a couple of drops over the weekend on there, my log only shows a few days so it's not extensive data just what I had seen and wondered if that was "normal" or if it was more persistent from what you could see your end that I wasn't able to see from my log.

Re: Internet dropping out

Anoush — Thu, 23 Dec 2021 21:52:44 GMT

Ah OK no problem, makes sense.

I’d keep an eye on things because your download speed is artificially restricted and that should be sorted over the next few days, perhaps into next week due to Christmas, as there’s normally an underlying issue behind that.

Re: Internet dropping out

akeegan90 — Thu, 23 Dec 2021 22:25:06 GMT

I will keep an eye on it and report back in due course.

Thank you for your time