https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1845220#M130025 <P>Thanks a lot for letting us know <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/21681">@goldenlady46</a> I'm glad <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/45633">@Gandalf</a> was able to get that sorted out for you.</P> <P>Give us a shout if you need anything else.</P> Wed, 08 Dec 2021 11:18:38 GMT adam945 2021-12-08T11:18:38Z https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1844849#M129946 <P>My speed are well below BTw profile? Why is this? Can you ran GEA Test please!</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Broadband Member Centre Plusnet.jpg" style="width: 399px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/35435i633730CDA00A1E38/image-size/large?v=v2&amp;px=999" role="button" title="Broadband Member Centre Plusnet.jpg" alt="Broadband Member Centre Plusnet.jpg" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BTW Performance Tester.jpg" style="width: 785px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/35436i34C5CC35D82FD143/image-size/large?v=v2&amp;px=999" role="button" title="BTW Performance Tester.jpg" alt="BTW Performance Tester.jpg" /></span></P> Mon, 06 Dec 2021 12:41:00 GMT https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1844849#M129946 goldenlady46 2021-12-06T12:41:00Z https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1844852#M129948 <P>The PN Profile need to match BTw Profile 38.6 Mbps as PN Profile are wrong at 25.8 Mbps</P> Mon, 06 Dec 2021 12:45:09 GMT https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1844852#M129948 goldenfibre 2021-12-06T12:45:09Z https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1844978#M129975 <P>Thanks for your post <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/21681">@goldenlady46</a></P> <P>I'm sorry to see you're having speed issues.</P> <P>I've prodded our profile up for you now. Can you reboot your router and retest?</P> Mon, 06 Dec 2021 19:32:57 GMT https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1844978#M129975 Gandalf 2021-12-06T19:32:57Z https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1845174#M130009 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/45633">@Gandalf</a> Thanks as the speed pick up now. <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Wed, 08 Dec 2021 08:20:29 GMT https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1845174#M130009 goldenlady46 2021-12-08T08:20:29Z https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1845220#M130025 <P>Thanks a lot for letting us know <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/21681">@goldenlady46</a> I'm glad <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/45633">@Gandalf</a> was able to get that sorted out for you.</P> <P>Give us a shout if you need anything else.</P> Wed, 08 Dec 2021 11:18:38 GMT https://community.plus.net/t5/Full-Fibre/Below-minimum-speed/m-p/1845220#M130025 adam945 2021-12-08T11:18:38Z