https://community.plus.net/t5/Full-Fibre/IP-Profile-reset/m-p/1844853#M129949 <P>Thanks for your post <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/30032">@ErTnEc</a></P> <P>Where about are you seeing an IP profile of 47.37mbps?&nbsp;I've run tests down your line and I can see your sync speed's banded at 60mbps. In any case, I've arranged for a line reset now. This should go through within the next 3 working days.&nbsp;</P> <P>Let us know how it goes <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Mon, 06 Dec 2021 12:45:46 GMT Gandalf 2021-12-06T12:45:46Z https://community.plus.net/t5/Full-Fibre/IP-Profile-reset/m-p/1844743#M129922 <P>Hi, can the IP profile on my line be reset please? I've been syncing now at 60mbps since September 24th, yet my IP Profile is still locked at 47.37.&nbsp; Can this be reset please to the correct profile for the current sync speed?</P> <P>&nbsp;</P> <P>Thanks</P> Sun, 05 Dec 2021 20:23:31 GMT https://community.plus.net/t5/Full-Fibre/IP-Profile-reset/m-p/1844743#M129922 ErTnEc 2021-12-05T20:23:31Z https://community.plus.net/t5/Full-Fibre/IP-Profile-reset/m-p/1844853#M129949 <P>Thanks for your post <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/30032">@ErTnEc</a></P> <P>Where about are you seeing an IP profile of 47.37mbps?&nbsp;I've run tests down your line and I can see your sync speed's banded at 60mbps. In any case, I've arranged for a line reset now. This should go through within the next 3 working days.&nbsp;</P> <P>Let us know how it goes <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Mon, 06 Dec 2021 12:45:46 GMT https://community.plus.net/t5/Full-Fibre/IP-Profile-reset/m-p/1844853#M129949 Gandalf 2021-12-06T12:45:46Z