topic FTTC internet dead, Matlock DE4 in Full Fibre https://community.plus.net/t5/Full-Fibre/FTTC-internet-dead-Matlock-DE4/m-p/1844738#M129920 My internet is not connected. I rebooted the Hub router, tried a different microfilter, mastersocket connected, no dice. Orange 'B' light, called call centre, reset router, waited 1hr for session kill, no dice. Others on Facebook in the neighbourhood are reporting similar but not just plusnet. I think the green box with the DSLAM in (if they're still a thing) is kaput. How is this escalated to Openreach? Sun, 05 Dec 2021 18:57:57 GMT dcldesign 2021-12-05T18:57:57Z FTTC internet dead, Matlock DE4 https://community.plus.net/t5/Full-Fibre/FTTC-internet-dead-Matlock-DE4/m-p/1844738#M129920 My internet is not connected. I rebooted the Hub router, tried a different microfilter, mastersocket connected, no dice. Orange 'B' light, called call centre, reset router, waited 1hr for session kill, no dice. Others on Facebook in the neighbourhood are reporting similar but not just plusnet. I think the green box with the DSLAM in (if they're still a thing) is kaput. How is this escalated to Openreach? Sun, 05 Dec 2021 18:57:57 GMT https://community.plus.net/t5/Full-Fibre/FTTC-internet-dead-Matlock-DE4/m-p/1844738#M129920 dcldesign 2021-12-05T18:57:57Z Re: FTTC internet dead, Matlock DE4 https://community.plus.net/t5/Full-Fibre/FTTC-internet-dead-Matlock-DE4/m-p/1844741#M129921 <P>If it is widespread, OR may already be aware. Having said that, the BT faults reporter is not showing any issues.</P> Sun, 05 Dec 2021 19:04:01 GMT https://community.plus.net/t5/Full-Fibre/FTTC-internet-dead-Matlock-DE4/m-p/1844741#M129921 jab1 2021-12-05T19:04:01Z Re: FTTC internet dead, Matlock DE4 https://community.plus.net/t5/Full-Fibre/FTTC-internet-dead-Matlock-DE4/m-p/1844775#M129927 <P>Good Morning <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/56141">@dcldesign</a>, I'm really sorry for the problems experienced with your service.</P> <P>&nbsp;</P> <P>It looks like you have since been able to get back connected but should you experience any further issues, please don't hesitate to get back to us.</P> Mon, 06 Dec 2021 08:09:30 GMT https://community.plus.net/t5/Full-Fibre/FTTC-internet-dead-Matlock-DE4/m-p/1844775#M129927 LaurenB 2021-12-06T08:09:30Z