topic Re: Plusnet hub Two in Full Fibre

Plusnet hub Two

kammneves — Sat, 27 Nov 2021 09:26:10 GMT

Hi, I've just upgraded from a hub One to a Hub Two and it took a while to switch over all my smart devices and extenders, but I got there in the end.

However there is one smart(ish) device that refuses to play ball, its a floor standing led lamp and the wife is non too pleased with me 😂

I think the problem is that it only broadcasts on 2.4ghz, so I'm wondering if I need to enable 2.4ghz on the Hub Two or is it enabled by default and its some other issue.

Thanks

Re: Plusnet hub Two

Shep41 — Sat, 27 Nov 2021 09:35:08 GMT

The easiest option would have been to change the SSID on the hub2 to mirror that of the hub1. That way you wouldn't need to reconfigure all your devices.
The 2.4ghz is standard and most devices should connect to that ok. Do you have 5.ghz enabled? , It maybe the floor lamp is getting confused with the 2 different frequencies . Try disabling 5.ghz within the router settings

Re: Plusnet hub Two

bobpullen — Sat, 27 Nov 2021 09:51:31 GMT

Both sensible suggestions from @Shep41

You won't be able to 'split' the 2.4GHz and 5GHz networks on the Hub Two, so your only option there is to disable the 5GHz radio, try and connect the lamp, and then assuming success, re-enable to the 5GHz radio.

Re: Plusnet hub Two

Baldrick1 — Sat, 27 Nov 2021 14:45:54 GMT

@kammneves

You have inspired me to produce this: https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Separate-Bands-with-a-Smarthub-2-or-Plusnet-Hub-2/m-p/1843141#M92270

Re: Plusnet hub Two

kammneves — Sun, 28 Nov 2021 14:57:04 GMT

I've just realised I have a plug in NETGEAR extender (EX2700) in a draw gathering dust and after a factory reset its up and running and broadcasting at 2.4ghz.

Jobs a gud un and now back in wife's good books!

Thanks to everyone for your replies 😊