topic Re: I want to move providers in Full Fibre

I want to move providers

Derekf9 — Wed, 03 Nov 2021 09:06:12 GMT

I want to move providers how much will the cancellation fee cost?

Re: I want to move providers

Baldrick1 — Wed, 03 Nov 2021 09:27:09 GMT

The cost depends on how long you have to go on your contract.

Maybe if you explained here why you want to change providers, such as any problems you have, we might be able to help and avoid the need for you to spend money moving on.

Re: I want to move providers

BD — Wed, 03 Nov 2021 16:08:57 GMT

Hi @Derekf9, thanks for getting in touch and I'm sorry to hear you're thinking of cancelling the service. I've looked into this for you and although I can't confirm my findings on here I've updated a ticket that can be seen here:
https://www.plus.net/wizard/?p=view_question&id=219325371

If you could please let us know the reason you're looking to leave as we may be able to help.