topic Re: Usage report in Full Fibre

Usage report

aks100 — Sun, 24 Oct 2021 14:14:35 GMT

I logged in to my Plusnet HubOne and it reports excessive transmitted data that I cannot explain:

Connection time:	21 days, 00:02:29
Data Transmitted/Received:	51.1 GB / 156.9 GB

I have no sharing apps (that I know of). Download, with iPlayer, etc make sense. Any suggestions how I find out what is causing this?

I previously would have looked at the usage stats page in Plusnet My Account, but that no longer seems to be available.

Re: Usage report

Baldrick1 — Sun, 24 Oct 2021 14:19:27 GMT

@aks100

It records data since the last factory reset, not the connection time. So this could be a total of several years data, not 3 weeks worth.

Re: Usage report

aks100 — Sun, 24 Oct 2021 14:24:21 GMT

Thanks, it's still a bit of an odd ratio, I mean, I use iPlayer, YouTube, etc all the time, practically never upload anything, so that seems strange to me.

As you mentioned in my 'clear evbent log' thread, I hope that a reset will clear this too.

Re: Usage report

adam945 — Mon, 25 Oct 2021 07:59:08 GMT

We wouldn't be able to see what apps / categories are using your data to be honest @aks100

Let us know how you get on with the Factory Reset.

Re: Usage report

aks100 — Mon, 25 Oct 2021 09:48:14 GMT

I cleared the box (reset pin) and monitored for a day:

Connection time:	0 days, 19:12:32
Data Transmitted/Received:	191.9 MB / 7.1 GB

Seems more in line with my expectations.

Of course, working from home more often, using video calls to reach family members too, all contributes to a very different usage pattern. I'll continue to monitor and report back if I detect anything suspicious.