topic Re: Higher speeds from other providers in Full Fibre

Higher speeds from other providers

dexta211 — Sat, 23 Oct 2021 12:42:01 GMT

Good Afternoon,

I’m currently on the fastest speed possible with Plusnet, the 65-70 mbps which I max out regularly. I’ve looked at other providers, and they offer much faster connections than mine. Sky is offering 130 and BT offers up to 257mbps on my line. Will plusnet be offering speeds like this at any time?

Many thanks.

Re: Higher speeds from other providers

RealAleMadrid — Sat, 23 Oct 2021 13:30:45 GMT

@dexta211 Those higher speeds are probably fibre to the premises (FTTP) or possibly G.Fast (a higher speed version of FTTC) Neither of these technologies are currently supplied by Plusnet although they say they will be providing FTTP maybe later this year. What does this BT checker link say is available for your phone number......

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Higher speeds from other providers

dexta211 — Sat, 23 Oct 2021 13:40:42 GMT

It says that using G.fast high it’s capable of 282.5 and low at 202. Vdsl is 80.

so plusnet aren’t going to provide G.fast at all?

Re: Higher speeds from other providers

bmc — Sat, 23 Oct 2021 13:48:04 GMT

@dexta211

There's been no word on PlusNet doing G.fast. FTTP is coming but it's not known when. They've missed the first general date suggested (a little later than Autumn).

PlusNet have been waiving cancellation charges for those who move to BT or EE FTTP - they might do the same for a G.fast move.

Brian

Re: Higher speeds from other providers

dexta211 — Sat, 23 Oct 2021 13:56:42 GMT

How would I go about finding out if they would waive the cancellation fee?

many thanks.

Re: Higher speeds from other providers

198kHz — Sat, 23 Oct 2021 14:09:56 GMT

Try the Customer Options Team on 0800 013 2632

Re: Higher speeds from other providers

bmc — Sat, 23 Oct 2021 16:36:40 GMT

@dexta211

For information, BT are rumoured to be bringing out a new router in the near future. These "rumours" were mentioned about the same time as PlusNet were slated as introducing a new router around the introduction of a FTTP product.

I believe the current BT SmartHub2 is well respected - many PlusNet customers have bought the previous BT HH6 as a better WiFi unit than the HubOne (which is a re-badged BT HH5).

If you're not in an absolute rush for greater speed it might be worth waiting a while to see if they do bring out a new router.

Brian

Re: Higher speeds from other providers

Baldrick1 — Sat, 23 Oct 2021 20:44:44 GMT

@bmc

You have to be realistic. I don’t believe that any new hub will make a significant difference to the upload speed over an Ethernet cabled connection. G.Fast speeds will always be capable of much faster speeds.

It’s also rather optimistic to assume that as soon as they are announced that Plusnet Hub Twos will be handed out to all customers.

Re: Higher speeds from other providers

bmc — Sun, 24 Oct 2021 11:35:33 GMT

@Baldrick1

I was actually thinking of the OP waiting to see if BT brought out a new router in the near future but I accept my post wasn't clear.

Brian