https://community.plus.net/t5/Full-Fibre/internet-router-keeps-disconnecting/m-p/1829693#M126987 <P>Hi,<BR /><BR />Having problems at the moment with the router constantly disconnecting, making working from home rather tricky...<BR /><BR />Please help <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Wed, 22 Sep 2021 08:49:42 GMT jackevo 2021-09-22T08:49:42Z https://community.plus.net/t5/Full-Fibre/internet-router-keeps-disconnecting/m-p/1829693#M126987 <P>Hi,<BR /><BR />Having problems at the moment with the router constantly disconnecting, making working from home rather tricky...<BR /><BR />Please help <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /></P> Wed, 22 Sep 2021 08:49:42 GMT https://community.plus.net/t5/Full-Fibre/internet-router-keeps-disconnecting/m-p/1829693#M126987 jackevo 2021-09-22T08:49:42Z https://community.plus.net/t5/Full-Fibre/internet-router-keeps-disconnecting/m-p/1829760#M127022 <P>Hi <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/55618">@jackevo</a>,</P> <P>I'm sorry to hear that you're experiencing issues with the connection. I've reviewed your account and we can see that the connections started to drop out recently, though our line tests aren't detecting any specific faults. Have you had the chance to carry out any troubleshooting steps on your end of things? If not, I'd recommend setting the router up in the test socket in the property to see if the connection stabilizes. For reference, we've got a guide on how to do <A href="https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242" target="_blank">this here.</A></P> Wed, 22 Sep 2021 12:00:14 GMT https://community.plus.net/t5/Full-Fibre/internet-router-keeps-disconnecting/m-p/1829760#M127022 TheMightyAJ 2021-09-22T12:00:14Z