topic Re: Low data mode in Full Fibre

Low data mode

emmaclinch — Sat, 13 Jun 2020 20:13:41 GMT

My broadband is ridiculously slow and says low data mode.. I have unlimited fibre so why is this happening and how can I fix it.. driving me mad

Re: Low data mode

RealAleMadrid — Sat, 13 Jun 2020 20:57:33 GMT

@emmaclinch Where are you seeing "low data mode" reported, I am not aware of this message?

Re: Low data mode

dvorak — Sun, 14 Jun 2020 10:50:15 GMT

Only low data mode notification I’m aware of is when an iOS device connects to another as a wireless hotspot .
That shouldn’t happen if you’re connecting to your router.

Re: Low data mode

Buttercup — Tue, 16 Jun 2020 08:36:13 GMT

Hi there @emmaclinch, I'm sorry to hear that your Broadband is running particularly slow at the moment.

In agreement with @dvorak, you shouldn't be receiving the "Low Data Mode" message when connecting to your router - are there any external factors that could be causing the relay of this message that you're aware of?

In regards to your speed, together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net. Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at http://faults.plus.net.