https://community.plus.net/t5/Full-Fibre/Static-IP/m-p/2061242#M32632 <P>I recently moved (ok not that recently now, it was back in Feb). As a condition of my renewal, I insisted on keeping my static IP and it was agreed to re-establish my static IP profile on my account. I have finally got round to setting up my new nextcloud server and I look at my connection now and I am currently sitting on a dynamic profile (.dyn.plus.net). Could a staff member please flag this to re-apply the grandfathered static IP component to my username profile?"</P> Fri, 09 Oct 2026 17:56:45 GMT ubique1134 2026-10-09T17:56:45Z https://community.plus.net/t5/Full-Fibre/Static-IP/m-p/2061242#M32632 <P>I recently moved (ok not that recently now, it was back in Feb). As a condition of my renewal, I insisted on keeping my static IP and it was agreed to re-establish my static IP profile on my account. I have finally got round to setting up my new nextcloud server and I look at my connection now and I am currently sitting on a dynamic profile (.dyn.plus.net). Could a staff member please flag this to re-apply the grandfathered static IP component to my username profile?"</P> Fri, 09 Oct 2026 17:56:45 GMT https://community.plus.net/t5/Full-Fibre/Static-IP/m-p/2061242#M32632 ubique1134 2026-10-09T17:56:45Z https://community.plus.net/t5/Full-Fibre/Static-IP/m-p/2061254#M32633 <P>Probably better to call support. &nbsp;Make clear that you had this feature and it was lost on a house move / product change. &nbsp;This is a known problem. &nbsp;So long as it is the same account the fix is easy; the IP component needs to be refreshed.</P> <P>Few Plusnet staff lurk here these days.</P> Fri, 09 Oct 2026 19:43:38 GMT https://community.plus.net/t5/Full-Fibre/Static-IP/m-p/2061254#M32633 Townman 2026-10-09T19:43:38Z