topic Re: Engineer visit in Full Fibre

Engineer visit

MAREK_W — Sat, 15 Aug 2026 13:09:29 GMT

Dear Plusnet, Just a note about my engineer visit on Monday, 17/08/2026. Do I need to do anything myself before the engineer comes around, please? Perhaps the engineer needs me to start up the new router, for example. Would there be anything else, please?

MAREK_W

Re: Engineer visit

bmc — Sat, 15 Aug 2026 13:13:36 GMT

@MAREK_W

Have a look at the following

https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist#accordion-b43490109a-item-56113228ba

Brian

Edit : Forgot to add - the bit about power sockets is wrong. The Router connects via ethernet cable so can go anywhere you're happy to run said cable.

Re: Engineer visit

MAREK_W — Sat, 15 Aug 2026 13:19:33 GMT

Dear bmc, Many thanks for the reply,

MAREK_W