topic Upgrade in Full Fibre

Upgrade

gemscl86 — Mon, 03 Aug 2026 19:28:06 GMT

Currently I am on the 500mbps plan, if I upgrade to the 900mbps what happens, does an engineer get re-sent out or do I just restart my router box, is there any downtime, etc?

Re: Upgrade

jab1 — Mon, 03 Aug 2026 19:33:52 GMT

@gemscl86 A speed upgrade involves no engineer, and AFAIK, needs no action from you.

Re: Upgrade

Baldrick1 — Mon, 03 Aug 2026 20:12:00 GMT

Moderator's note:
Thread moved from Broadband to Full Fibre

Re: Upgrade

bmc — Mon, 03 Aug 2026 20:12:39 GMT

@gemscl86

Unless done at contract renewal it would require a new contract.

Brian

Re: Upgrade

Dan_the_Van — Tue, 04 Aug 2026 06:06:46 GMT

@gemscl86

A point to consider: if you are using the supplied Hub Two, you won't see any improvement in download speeds on Full Fibre 900 over WiFi.

Depending on the WiFi adapter in your device and your distance from the Hub, you can expect real-world speeds of around 350 to 500 Mbps.