topic Re: Fibre drops connection same time each day in Full Fibre

Fibre drops connection same time each day

SaintG3 — Mon, 22 Jun 2026 20:16:34 GMT

My fibre worked perfectly for two months but for the last 10 days stops working between 20.00 - 21.00 for around 2 hrs. Anyone else have this problem? Any idea what it can be?

Re: Fibre drops connection same time each day

jab1 — Mon, 22 Jun 2026 20:23:04 GMT

That sounds strange for a FF connection, @SaintG3 . Any clues in the event log? Do any of the lights on either the Hub or the ONT change at the time?

Re: Fibre drops connection same time each day

SaintG3 — Mon, 22 Jun 2026 20:26:47 GMT

Hi, the ONT goes red in the middle light,

Re: Fibre drops connection same time each day

jab1 — Mon, 22 Jun 2026 20:33:51 GMT

Solid or flashing? In either case, this is a problem in the fibre network which you need to refer back to Openreach via Plusnet.

Re: Fibre drops connection same time each day

SaintG3 — Mon, 22 Jun 2026 20:50:06 GMT

Solid red light. Openreach have come out but it work ok through the day only at night it drops at the times mentioned they can’t find ant faults

Re: Fibre drops connection same time each day

jab1 — Mon, 22 Jun 2026 20:52:52 GMT

Go back to PN and ask them to get OR to check again - they (OR) should be able to check the network logs.