topic Plusnet Member Center app? in Full Fibre

Plusnet Member Center app?

eyersfamily — Mon, 13 Apr 2026 14:50:55 GMT

Just reported fault and was sent text stating I can track updates on the “Plusnet Member Center app”. Does this exist? If so how do I get it?

Re: Plusnet Member Center app?

jab1 — Mon, 13 Apr 2026 15:00:12 GMT

@eyersfamily That sounds strange, to me. AFAIK, such an app does not exist, and the spelling of 'center' is suspect - the UK spelling is 'centre'.

Re: Plusnet Member Center app?

PhilipHeyes — Mon, 13 Apr 2026 15:37:14 GMT

I could see Plusnet tickets for my a/c at : https://portal.plus.net/wizard/?p=search this is part of the Plusnet Members Centre.

Re: Plusnet Member Center app?

jab1 — Mon, 13 Apr 2026 15:42:05 GMT

@PhilipHeyes True, but that is not an 'app', it is an integral part of your online Member Centre

Re: Plusnet Member Center app?

Townman — Mon, 13 Apr 2026 18:02:38 GMT

All depends on who the user was talking to. Certain generations call everything an “app” even when it’s not. Folks expecting an app for each individual service they engage with grinds my gears. It leads to cluttered devices and a maintenance nightmare.

The only “app” required for the majority of needs is a web browser to access a decent website service.

The only real benefit of a device based app is “solutions” needing to / capable of functioning without an active network connection.

Re: Plusnet Member Center app?

jab1 — Mon, 13 Apr 2026 18:04:32 GMT

All very true. @Townman .