topic Re: Just had it installed as of 27th in Full Fibre

Just had it installed as of 27th

Ste-G- — Sat, 28 Feb 2026 19:14:27 GMT

Not sure on this and could be looking at it wrong but.

So I ordered 900mb Package.

But the router only seems to be syncing at 500mb (yes this is the guaranteed speed)

But I thinking I've been put on the 500MB package by Openreach/plusnet in error, as all I'm getting is the download speed of 250mb wireless or wired, which I believe is the guaranteed speed of 500mb?

Could this be the case or I'm I supposed to wait for the speeds to get better over a period of time?

Re: Just had it installed as of 27th

DJMcKenzie87 — Sat, 28 Feb 2026 19:27:15 GMT

It appears that a common point of confusion for many individuals is the distinction between Wi-Fi speeds and broadband speeds, a observation I've frequently encountered in various discussions over time.

Re: Just had it installed as of 27th

Ste-G- — Sat, 28 Feb 2026 19:33:08 GMT

This was a test in my routers software, not via wifi.

Your answer doesn't really help either

Re: Just had it installed as of 27th

MisterW — Sat, 28 Feb 2026 20:25:04 GMT

What make & model router are you using ?

Re: Just had it installed as of 27th

Ste-G- — Sat, 28 Feb 2026 20:29:59 GMT

TUF-AX3000 V2

Re: Just had it installed as of 27th

pjmarsh — Sat, 28 Feb 2026 22:53:14 GMT

A quick google of that and it sounds like a common complaint about the adaptive QOS can't handle the speeds, and disabling it (Adaptive QoS > QoS) usually fixes it.

Re: Just had it installed as of 27th

Ste-G- — Sun, 01 Mar 2026 11:00:13 GMT

Thank you!! That was the problem for the full speed connecting to the router, but I'm still getting the same problem with speed going to devices

Re: Just had it installed as of 27th

MisterW — Sun, 01 Mar 2026 11:19:38 GMT

but I'm still getting the same problem with speed going to devices

Are those connections wired or wireless ?