topic Re: Upgrade offer in Full Fibre

Upgrade offer

Katie222 — Tue, 24 Feb 2026 20:39:44 GMT

I had an email offering an upgrade from full fibre 300 to Full fibre 900 I have a couple of queries which you members may help with.
My present contract for 2 years ends in February 2027 when it will cost £52.38 each month.
The upgrade to Full Fibre 900 will cost £37.99 from March 2027 - quite a difference in cost.
My questions are -
1. am I able to upgrade even though my present contract still has a year to run?

2. will I keep my 250mb webspace and domain name?
Any help will be most welcome.
Thank you,
Katie

Re: Upgrade offer

jab1 — Tue, 24 Feb 2026 20:48:20 GMT

@Katie222 (1) Yes - it just means entering in to a new (presumably) 24 month contract.

(2) Yes, again - you are only changing the supply side of your account.

Re: Upgrade offer

Katie222 — Tue, 24 Feb 2026 21:02:02 GMT

Thank you - that is a great help.

Katie

Re: Upgrade offer

bmc — Tue, 24 Feb 2026 21:06:28 GMT

@Katie222

The £52.38 price will be the out of contract price. If you re-contract at the time you would get whatever the current price is.

As for upgrading - do you need the extra speed?

Brian

Re: Upgrade offer

Katie222 — Tue, 24 Feb 2026 21:24:08 GMT

I can always use extra speed Brian Thanks for info on out of contract.

Katie

Re: Upgrade offer

MisterW — Wed, 25 Feb 2026 07:20:09 GMT

@Katie222

I can always use extra speed

Dont expect to get the full effect of the increase to 900Mb using a wireless connection!. Unless both your router and devices are Wifi 6 (or better) , and the Plusnet Hub 2 isnt, then you will struggle to achieve better than 400-450Mb using a wireless connection.

With a Wifi 6 capable router and device , 800Mb is achieveable.

Re: Upgrade offer

Dan_the_Van — Wed, 25 Feb 2026 08:03:55 GMT

@Katie222

Agreeing with @MisterW, but it's not all about download speeds

If your household is 'busy' who use cloud devices to upload data or gamer then the increased upload to speed to 100 Mbps will have it's advantages, you should hopefully under the correct conditions achieve the 100 Mbps upload speed.

Note: WiFi adapters are not equal in speed or 802.11 specification and can cause network bottlenecks for a given device.

Plusnet should really now start offering a Hub which will support Full Fibre 900 with WiFi 6 minimum with WiFi 7 preferred.

WiFi 6 is now the norm for mobile devices.

The disappointment is you increase your speed, spend loads of money on routers, mesh systems, new WiFi 6 devices with no real gain.

Re: Upgrade offer

Katie222 — Wed, 25 Feb 2026 08:42:01 GMT

This is useful info. I went for the upgrade eventually as it is £3 a month cheaper than my present contract was.
When I hear other people complaining about their providers, I would never leave Plusnet as they have always been helpful - including the people in this forum.

Re: Upgrade offer

Katie222 — Wed, 25 Feb 2026 08:43:45 GMT

Thank you for the info. I have all wireless connections but they are much better since I went full fibre from FTTC.

Re: Upgrade offer

markhawkin — Wed, 25 Feb 2026 09:11:05 GMT

It might be worth hanging on until early April.

I doubt that the recontracting prices will go up to fully reflect the April price increases.

If you change in April 26 you will end up with a contract that goes up in April 27 and again (very close to the end of a 2 year contract) in April 28.

At that point you can choose what to do, but I've previously found that contract changes just after the annual price rises have been best.