topic Re: FTTC to FTTP what happens on the day in Full Fibre

FTTC to FTTP what happens on the day

cjags — Tue, 10 Feb 2026 10:43:44 GMT

My daughter currently has FTTC + landline and Plusnet hub2.

She is changing to FTTP with nolandline and has a visit from openreach scheduled to do the FTTP install.

Will they also connect the FTTP box up to the Plusnet hub?

Does anything need to be done on the hub?

Re: FTTC to FTTP what happens on the day

jab1 — Tue, 10 Feb 2026 10:50:47 GMT

They may do - depends on the installer - but it is easy enough to do it yourself, just means plugging an Ethernet cable between the ONT and the red (WAN) port on the HUB.

Nothing needs doing on the Hub.

Re: FTTC to FTTP what happens on the day

MisterW — Tue, 10 Feb 2026 10:54:12 GMT

Will they also connect the FTTP box up to the Plusnet hub?

They SHOULD do. They should connect the ONT to a router and check its working. Make sure there's an ethernet cable available as the ONT isnt supplied with one.

Does anything need to be done on the hub?

No, once the DSL cable is disconnected and an ethernet cable connected from the WAN (red) port to the ONT it should autodetect the new connection and just work.

Re: FTTC to FTTP what happens on the day

cjags — Tue, 10 Feb 2026 11:08:02 GMT

Just got a link from openreach to their installtion video which says they need a double mains socket near the ONT.

I thought the ONT would need 1 mains socket.

Re: FTTC to FTTP what happens on the day

jab1 — Tue, 10 Feb 2026 11:10:44 GMT

You do only need a single socket within 1m of the ONT - the router can be wherever you like so so long as the Ethernet cable is long enough.

Re: FTTC to FTTP what happens on the day

cjags — Tue, 10 Feb 2026 11:21:26 GMT

That's what I thought. Plusnet hub is next to the current phone socket so ONT will likely be next to that. There is spare mains socket there. Cheers.

Re: FTTC to FTTP what happens on the day

bmc — Tue, 10 Feb 2026 11:46:34 GMT

@cjags

There is a bit of leeway as to where the ONT goes if you want a different location (same room usually as the MS).

Brian

Re: FTTC to FTTP what happens on the day

Terranova667 — Wed, 11 Feb 2026 08:08:42 GMT

@cjags I wouldn't assume that is where the ONT will go, The installer who did my install (was not Open Reach themselves) refused to put the ONT where my master socket and router was, he had nothing with him to do any work required to route the fibre cable other than where it was routed which for me was at the back of the house to the living room, I had waited 5 months for the installation at this point so couldn't be bothered telling him to go to get someone else willing to do the work, in the end I got a all-weather Ethernet cable and routed that from the ONT around the side of the house to the front and into the hallway where the master socket and router is, no issues at all and getting full speed.

Hopefully you get someone that is more willing to do the job and place it where you would like it to be, but be prepared that they may not.

Re: FTTC to FTTP what happens on the day

cjags — Thu, 12 Feb 2026 14:38:17 GMT

Install day was today but the duct from the BT box to the premesis was well and truly blocked so it wasn't possible to get the fibre to the property. Waiting for blockage team to come and clear the duct then OR can try again.

Re: FTTC to FTTP what happens on the day

cjags — Mon, 16 Feb 2026 09:53:21 GMT

When connecting the plusnet hub2 to the ONT, the instructions say to use the red RJ45 socket on the hub2.

The hub2 has 4 yellow RJ45 sockets with a red WAN label above the 4th one. Is this the red socket?

Re: FTTC to FTTP what happens on the day

Dan_the_Van — Mon, 16 Feb 2026 10:01:00 GMT

@cjags

Is this the red socket? - yes it is.

Re: FTTC to FTTP what happens on the day

cjags — Mon, 16 Feb 2026 15:45:56 GMT

Openreach have done the FTTP installation and connected the Plusnet hub2 to the ONT and tested that it connects OK. They have now gone but daughter has an issue with her mobile phone connection to the hub2 via wifi.

Before the istallation, her phone connceted OK. Now the wifi connection asks for a wifi password (on her phone).

She enters the password from the back of the hub2 but it is not valid.

Does the hub2 create a new wifi password when it switches to FTTP from FTTC?

Re: FTTC to FTTP what happens on the day

bmc — Mon, 16 Feb 2026 15:56:48 GMT

@cjags

Good to hear the duct was cleared without any major problems.

Did your daughter get a new Hub2 for FTTP or is she still using her previous one? If new, the network SSID and password will have changed.

Brian

Re: FTTC to FTTP what happens on the day

MisterW — Mon, 16 Feb 2026 16:06:20 GMT

@cjags

Does the hub2 create a new wifi password when it switches to FTTP from FTTC?

No,

Unless the password had previously been changed and the engineer factory reset the Hub

She enters the password from the back of the hub2 but it is not valid.

Is she entering the wifi password OR the admin password ?

Re: FTTC to FTTP what happens on the day

cjags — Mon, 16 Feb 2026 16:18:37 GMT

Same plusnet hub2.

Don't know if openreach did factory reset (I'm not there) but they were happy the hub had connected to the ONT and was working.

Re: FTTC to FTTP what happens on the day

cjags — Mon, 16 Feb 2026 16:37:27 GMT

Hub2 had blue light and the only lead out the back was the network cable from WAN port to ONT.

Daughter was typing in the wireles passkey and her phone said connected but no internet.

She turned the hub2 off, waited and turned it back on.

Hub2 light went Green > Orange > Blue

Her phone then said it had the internet via her wifi.

Fingers crossed it stays that way.