topic Re: Annual Price Increase for Full Fibre in Full Fibre

Annual Price Increase for Full Fibre

Richchad — Thu, 22 Jan 2026 17:06:55 GMT

I have just had notification that full fibre is now available for my location and have been offered various speeds and prices.

I am at present on FTTC and the annual price increase is £3pm, why is the annual increase for FF £4pm when I am an existing customer?

I thought the £4pm increase was for new customers signing up.

Re: Annual Price Increase for Full Fibre

MisterW — Thu, 22 Jan 2026 17:24:48 GMT

The £4 increase is for new contracts

irrespective of whether you're a new or existing customer

Re: Annual Price Increase for Full Fibre

Richchad — Thu, 22 Jan 2026 17:28:54 GMT

Thanks for your reply, so in that case does that mean when my current contract ends and I start a new contract will the £4 charge apply even if it is still FTTC?

Re: Annual Price Increase for Full Fibre

Dan_the_Van — Thu, 22 Jan 2026 17:30:37 GMT

@Richchad

This link will hopefully explain https://www.plus.net/help/legal/about-annual-price-changes/

Re: Annual Price Increase for Full Fibre

MisterW — Thu, 22 Jan 2026 17:40:44 GMT

@Richchad

Thanks for your reply, so in that case does that mean when my current contract ends and I start a new contract will the £4 charge apply even if it is still FTTC?

as per @Dan_the_Van s link, Yes!