topic Re: Away - can you tell if my connection is ok in Full Fibre

Away - can you tell if my connection is ok

SunnyBank — Mon, 22 Dec 2025 17:16:58 GMT

Away - can you tell if my connection is ok ?

My remote connection has dropped
we has a squirrel chew through the cable last year - trying to find out if the same is happening

my user name is - <redacted>

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Personal information removed from a public forum (to an area that staff can see).

Re: Away - can you tell if my connection is ok

Marsh — Tue, 23 Dec 2025 08:53:22 GMT

Hey @SunnyBank,

I have had a look at the account and ran a test on the line it has not found any faults on the line. The only thing my test is picking up is that there is no power going to the ONT. Taking a look at when the router was last online was the 31 Oct