https://community.plus.net/t5/Full-Fibre/Issues-after-upgrading/m-p/2033120#M29408 <P>Hi was on the 500 package for about 2 years with not a single issue. I recently upgraded to the 900 package and have has nothing but issues. Connection drops all the time and now my connection speed is at about 5Mbps.<BR /><BR />I've contact CS twice and haven't really received a resolution to my issue. Any chance someone can pick this up for me and see it through?</P> <P>&nbsp;</P> <P>Thank you</P> Mon, 22 Dec 2025 07:11:15 GMT khaled35 2025-12-22T07:11:15Z https://community.plus.net/t5/Full-Fibre/Issues-after-upgrading/m-p/2033120#M29408 <P>Hi was on the 500 package for about 2 years with not a single issue. I recently upgraded to the 900 package and have has nothing but issues. Connection drops all the time and now my connection speed is at about 5Mbps.<BR /><BR />I've contact CS twice and haven't really received a resolution to my issue. Any chance someone can pick this up for me and see it through?</P> <P>&nbsp;</P> <P>Thank you</P> Mon, 22 Dec 2025 07:11:15 GMT https://community.plus.net/t5/Full-Fibre/Issues-after-upgrading/m-p/2033120#M29408 khaled35 2025-12-22T07:11:15Z https://community.plus.net/t5/Full-Fibre/Issues-after-upgrading/m-p/2033145#M29409 <P>Just to keep this thread updated, and in an effort to not waste PN community resources, I now have an engineer visit booked. I'll update if/when the issue is resolved.</P> <P>&nbsp;</P> <P>Thanks</P> Mon, 22 Dec 2025 12:54:55 GMT https://community.plus.net/t5/Full-Fibre/Issues-after-upgrading/m-p/2033145#M29409 khaled35 2025-12-22T12:54:55Z