topic Re: simultaneous FTTC and FTTP in Full Fibre

simultaneous FTTC and FTTP

sjptd — Sat, 06 Dec 2025 11:23:52 GMT

Is it possible to keep an existing FTTC connection and a new FTTP one at the same address?

This would just be for an overlap period of a couple of weeks or a month.

The reason I am interested is that way I can be sure of my landline up to the end of my FTTC contract and then transfer the telephone number (to A&A) on that day knowing the FTTP internet connection is already running correctly.

Re: simultaneous FTTC and FTTP

bmc — Sat, 06 Dec 2025 12:43:59 GMT

@sjptd

You can set up your A&A account with a generic number so it's ready for the main switch. This allows you to ensure your phones work with VOIP.

You'll not lose your FTTC service (or you shouldn't) until FTTP is working.

You can only start the port of your main number after this and their will be a few days downtime but you still have a phone service with the generic number. You cancel this once your main number has been ported and working.

Brian

Re: simultaneous FTTC and FTTP

HPsauce — Sat, 06 Dec 2025 13:27:32 GMT

@sjptd If you really want to be 100% risk-free you could ask for a new FTTP install alongside which would have to be a new account and installation fees would apply. Once up and running you transfer across the phone number which will cancel all the old services.

How cancellation of the FTTC line would work financially would be down to PlusNet and possibly whether you are still in contract. It would make commercial sense for them to do this without penalty.

Re: simultaneous FTTC and FTTP

sjptd — Tue, 09 Dec 2025 18:24:10 GMT

Thank you to you both. I have set things up with A&A at a generic number as @bmc suggested; this is working with a Windows softphone now. I can check with my new voip router when it arrives.

I'll probably leave switching to FTTP till after New Year; if the change is happening near the Christmas period I suspect any issues will take longer than usual to get fixed, and then just arrange a regular Plusnet FTTC=>FTTP move and hope that A&A can transfer my old ceased number.

Re: simultaneous FTTC and FTTP

bmc — Tue, 09 Dec 2025 18:30:45 GMT

@sjptd

I believe A&A ask if you are porting a "ceased" number - you say yes obviously. In days gone past their Support was more than happy to arrange a manual port when the "system" said no due to it being a ceased line.

Brian