topic Re: Settings for Unifi Dream Router direct connection to FTTP in Full Fibre

Settings for Unifi Dream Router direct connection to FTTP

dwrightpn — Sat, 16 Aug 2025 13:27:54 GMT

Hi there

I'm trying to bypass my Hub 2 and connect my ONT straight into the WAN port of my Unifi Dream Router.

I followed this the instructions on this thread --> Plusnet fttp full fibre with Ubiquiti USG - Setup - Plusnet Community, but it doesn't work.

I've attached my settings in Ubiquity's Internet settings but it's not playing.

The only possible thing it may be, and this is another question - is your @plusnetdsl password the same as when you sign in to Plusnet's website?

I tried to find the password for this in my account details on the Plusnet website but couldn't find them.

Thanks for any advice anybody has.

- D

Re: Settings for Unifi Dream Router direct connection to FTTP

jab1 — Sat, 16 Aug 2025 13:33:51 GMT

@dwrightpn wrote:

The only possible thing it may be, and this is another question - is your @plusnetdsl password the same as when you sign in to Plusnet's website?

I tried to find the password for this in my account details on the Plusnet website but couldn't find them.

Thanks for any advice anybody has.

- D

Yes, the @plusdsl password is your account password, which you should have kept a record - it is intentionally obscured in your online account, for security considerations.

Re: Settings for Unifi Dream Router direct connection to FTTP

dwrightpn — Sat, 16 Aug 2025 13:38:37 GMT

Thanks for confirming that that was the password I was using so it's not that which I've messed up then!

- D

Re: Settings for Unifi Dream Router direct connection to FTTP

MisterW — Sat, 16 Aug 2025 13:39:10 GMT

@dwrightpn but the real problems are:-

1) your username should end with @plusdsl.net NOT @plusnet.dsl

2) VLAN ID should be disabled NOT set to 101

Re: Settings for Unifi Dream Router direct connection to FTTP

dwrightpn — Sat, 16 Aug 2025 13:46:14 GMT

@MisterW

Oh. So maybe I was an idiot! I'll try that again and remove the VLAN, I did read that had to be set but let's give it a go!

Thanks in advance and if this fixes it then I'll mark your answer as the fix!

[UPDATE] This fixed it! Thank you for spotting my mistakes

- D

Re: Settings for Unifi Dream Router direct connection to FTTP

jab1 — Sat, 16 Aug 2025 13:43:44 GMT

@MisterW wrote:

@dwrightpn but the real problems are:-

1) your username should end with @plusdsl.net NOT @plusnet.dsl

2) VLAN ID should be disabled NOT set to 101

As a mere mortal, I cannot see the settings referred to - only the dreaded 'yellow triangle' 😀

Re: Settings for Unifi Dream Router direct connection to FTTP

bmc — Sat, 16 Aug 2025 13:46:40 GMT

That holding image really needs to state "Image under Moderation" for those not familiar with the process.

Perhaps one of the SuperUsers could flag this up to PN.

Brian

Re: Settings for Unifi Dream Router direct connection to FTTP

MisterW — Sat, 16 Aug 2025 13:50:20 GMT

@bmc Its being discussed.

@jab1 you should be able to see it shortly... I'd forgotten you wouldn't be able to see it. I'm sure you'd have spotted it before me if you had.

Re: Settings for Unifi Dream Router direct connection to FTTP

jab1 — Sat, 16 Aug 2025 16:13:38 GMT

@bmc wrote:

That holding image really needs to state "Image under Moderation" for those not familiar with the process.

Perhaps one of the SuperUsers could flag this up to PN.

Brian

@bmc I am familiar with it - it is just frustrating for those trying help to be unable to see what the issue is.

Re: Settings for Unifi Dream Router direct connection to FTTP

bmc — Sat, 16 Aug 2025 16:19:10 GMT

@jab1

You may be familiar with it and I am thanks to you but there will be others who have no idea what's going on.

Brian

Re: Settings for Unifi Dream Router direct connection to FTTP

Dan_the_Van — Sat, 16 Aug 2025 16:22:54 GMT

@bmc

The process was announced in "Community Announcements"

See https://community.plus.net/t5/Community-Announcements/Where-s-my-image/td-p/2016880

Perhaps you missed it?