topic Very slow internet in Full Fibre

Very slow internet

Michael199 — Fri, 11 Jul 2025 19:23:44 GMT

Normally the internet for me would be around 80 mbps - 100. now its literally under 10 and its been like that for the past 2 hours. The wifi is so horrible this happens so often. This issue occurs every week for very long periods of time. Ive restarted my router around 4 times now and no changes.

Re: Very slow internet

jab1 — Fri, 11 Jul 2025 19:29:02 GMT

@Michael199 From your quoted 'usual' speeds, I am guessing you are on FTTP (Full Fibre). If so, have you noticed any change in either the ONT or Hub lights when this slow-down occurs?

Re: Very slow internet

Baldrick1 — Fri, 11 Jul 2025 22:06:36 GMT

Moderator's note:
Thread moved from Plusnet Feedback to Full Fibre.

Re: Very slow internet

Baldrick1 — Fri, 11 Jul 2025 22:09:49 GMT

@Michael199 Welcome to the Plusnet Community Fora.

Would it be correct to assume that this is a wireless connection? If so, what is the speed when connected over an Ethernet cable?