topic Re: Full Fibre 900 complete but only getting 60mbps in Full Fibre

Full Fibre 900 complete but only getting 60mbps

bexman77 — Fri, 02 May 2025 10:48:17 GMT

As the subject says, went live on Full Fibre 900 yesterday, estimated speeds were 900-1000mbps, engineer installed fibre to premises and confirmed all live. Installed the cat 6 cable from box to router but I'm only getting speeds of 60mbps. Is there anything I need to do on the router?

Re: Full Fibre 900 complete but only getting 60mbps

MisterW — Fri, 02 May 2025 11:17:23 GMT

but I'm only getting speeds of 60mbps

Is that using a wired connection to the router ?

Re: Full Fibre 900 complete but only getting 60mbps

zpeterk — Fri, 02 May 2025 11:17:52 GMT

Are you testing wired or wireless?

Re: Full Fibre 900 complete but only getting 60mbps

bmc — Fri, 02 May 2025 11:54:17 GMT

@bexman77

A reboot of both the ONT and the router might be in order.

However, it might be the PN system hasn't caught up with the fact you're now on Full Fibre and is still giving "old" account speeds.

Brian

Re: Full Fibre 900 complete but only getting 60mbps

bexman77 — Fri, 02 May 2025 12:02:28 GMT

I think I may have just fixed the issue actually, I was testing wired but the engineer asked me for a Cat 5 cable yesterday to connect to the router, I've just noticed it wasn't Cat 5e, I've swapped the cable and I'm now getting 900mbps. Thanks for the quick response 😀