topic Re: Upload speed lower in Full Fibre

Upload speed lower

Sguk — Mon, 31 Mar 2025 18:56:53 GMT

Just upgraded to full fibre, all fairly ok apart from a blown brick to repair and the silly policy of having the grey box at ground height where anyone has access to the cables then going all the way back up the wall into the first floor 🤷‍♂️. Not good for security!

However, the reason I’m posting is that on 145/30 at our other address uploads are 30mb

on this new connection uploads are 28. Anyone else have this issue?

Re: Upload speed lower

jab1 — Mon, 31 Mar 2025 19:01:48 GMT

The CSP has to be installed at ground level as the splicing kit cannot be used at height.

Upload speeds are never guaranteed - even on FTTP installations. A 2Mb/s difference will have very little effect on experience.

Re: Upload speed lower

Sguk — Mon, 31 Mar 2025 19:29:37 GMT

Makes sense.
They wouldn’t put the cable on the inside of the garage pillar (6 inches away) either so I guess the cables have to stay visible too.

Agreed with the upload, it’s more the reasoning. Fttp isn’t best effort as on the higher packages it’s 75+ so effectively it could easily be 30 on the 150 package like our other property.

Re: Upload speed lower

jab1 — Mon, 31 Mar 2025 19:35:57 GMT

They couldn't put it on the inside as the door could trap and damage the cable.

As regards upload - that is, as I say, never a guaranteed speed, and you won't notice a difference - unless you do more uploading than downloading, and even then it is negligible.

Re: Upload speed lower

Sguk — Mon, 31 Mar 2025 19:55:17 GMT

I run datacentre hosting platforms. I’m aware of uploads thanks.

and regarding the cable, no it wouldn’t trap it. No one with any sense would suggest that.

its a pilar with three sides.

they ran the cables on the outside not the inside which would have been more secure. The doir is fixed to the end of the pillar inside the frame.

Re: Upload speed lower

jab1 — Mon, 31 Mar 2025 20:04:43 GMT

I run datacentre hosting platforms - at home?

OK.

Re: Upload speed lower

RobPN — Mon, 31 Mar 2025 20:28:38 GMT

@Sguk wrote:

... and the silly policy of having the grey box at ground height where anyone has access to the cables then going all the way back up the wall into the first floor 🤷‍♂️. Not good for security!

@Sguk

That's the main reason I had my CSP installed indoors with the cable entering the loft under the eaves. All fibre cables are safely indoors apart from the section from the pole to a point 5-6 metres above ground level.

Re: Upload speed lower

Bella123 — Mon, 31 Mar 2025 20:49:20 GMT

Did they mount the CSP in the loft?

Was it easily accessible?ie rafters boarded, headroom

Re: Upload speed lower

RobPN — Mon, 31 Mar 2025 21:26:57 GMT

No, it's installed in a downstairs utility cupboard via approximately 17m of conduit which I'd pre-installed.

The ONT is mounted on the wall of the room above via a couple of metres of a second conduit.

Re: Upload speed lower

markhawkin — Tue, 01 Apr 2025 06:46:48 GMT

On the same "Full Fibre 145" as you I see 150Mb/s down and 29Mb/s up.

Plusnet give the package details as:

145Mb estimated download speed
80Mb minimum guaranteed speed
30Mb estimated upload speed

I'm mildly puzzled that the upload isn't called 28Mb/s in the package details so that both directions are slightly "over provisioned" but I assume it's a marketing thing.

Re: Upload speed lower

Sguk — Tue, 20 May 2025 21:00:07 GMT

Re: Upload speed lower

Sguk — Tue, 20 May 2025 20:58:48 GMT

@markhawkin wrote:

On the same "Full Fibre 145" as you I see 150Mb/s down and 29Mb/s up.

Plusnet give the package details as:

145Mb estimated download speed

80Mb minimum guaranteed speed

30Mb estimated upload speed

I'm mildly puzzled that the upload isn't called 28Mb/s in the package details so that both directions are slightly "over provisioned" but I assume it's a marketing thing.

Good point!

One of our addresses gets 28, the other gets 31 on the same package. They say it's the network, but if I was paying for a higher package, they'd give twice the speed, so really there's no excuse.

However, as it's only slight I let it be : )

Re: Upload speed lower

Sguk — Tue, 20 May 2025 20:59:44 GMT

@jab1 wrote:

‎31-03-2025 8:55 PM

I run datacentre hosting platforms - at home?

OK.

No. At a datacentre.

Remote access 24/7 from locations including home. Yes.

Understands uploads. Yes, 20yrs since dial up times.

Cheers

Re: Upload speed lower

Sguk — Tue, 20 May 2025 21:08:57 GMT

@RobPN wrote:

@Sguk wrote:

... and the silly policy of having the grey box at ground height where anyone has access to the cables then going all the way back up the wall into the first floor 🤷‍♂️. Not good for security!

@Sguk

That's the main reason I had my CSP installed indoors with the cable entering the loft under the eaves. All fibre cables are safely indoors apart from the section from the pole to a point 5-6 metres above ground level.

Ideal! Mine has been moved into the garage now, on the inside of the door pillar instead of the outside, so at least the cables only come half way down the house.

Re: Upload speed lower

Sguk — Tue, 20 May 2025 21:09:19 GMT

@Sguk wrote:

@RobPN wrote:

@Sguk wrote:

... and the silly policy of having the grey box at ground height where anyone has access to the cables then going all the way back up the wall into the first floor 🤷‍♂️. Not good for security!

@Sguk

That's the main reason I had my CSP installed indoors with the cable entering the loft under the eaves. All fibre cables are safely indoors apart from the section from the pole to a point 5-6 metres above ground level.

Ideal! Mine has been moved into the garage now, on the inside of the door pillar instead of the outside, so at least the cables only come half way down the house.

Quinn wouldn't move it so I contacted Openreach CEO and high level team directly. They got it sorted.