topic Re: How is ONT BOX attached inside the house? in Full Fibre

How is ONT BOX attached inside the house?

walterwhite — Wed, 04 Dec 2024 14:33:55 GMT

After about a month my install is finally complete and I’m activated after switching from FTC. However own thing that concerns me is how these boxes are attached internally in the house. I’ve just plugged in my lan cable to the bottom of the ONT and the box literally moves in my hand, like a lot as I hold the top of it whilst plugging in. It’s almost as if it’s only attached internally by magnets it’s so poor. I half expected the box to fall off the wall. Surely this isn’t normal?!

Re: How is ONT BOX attached inside the house?

jab1 — Wed, 04 Dec 2024 14:41:47 GMT

@walterwhite Sounds like the installer didn't do the job properly. The ONT (or at least the version I have) is secured by two longish screws and is rock-solid. My suggestion is you report this to PN as a faulty install.

Re: How is ONT BOX attached inside the house?

walterwhite — Wed, 04 Dec 2024 14:43:02 GMT

Great

Thanks I’ll contact them!

Re: How is ONT BOX attached inside the house?

Townman — Wed, 04 Dec 2024 18:08:40 GMT

That's a hard approach to nipping up the two screws - see https://forums.overclockers.co.uk/threads/remove-openreach-ont-from-wall.18968872/post-36254634

Re: How is ONT BOX attached inside the house?

jab1 — Wed, 04 Dec 2024 18:15:43 GMT

Cheers @Townman . I didn't see him fitting the ONT (needed a coffee) but that all makes sense.