topic Re: ASUS AX82U full fibre settings in Full Fibre

ASUS AX82U full fibre settings

R2-D2 — Mon, 08 Jan 2024 22:31:39 GMT

Please does anybody have the connection settings for a ASUS AU82u router with recent software update, have tried many times and different ways to connect to full fibre internet the red connection like comes on. My hub 2 connects fine but when I remove the hub 2 and replace the WAN cable into the Blue WAN socket of the ASUS it will not connect.
Help needed thank you.

Re: ASUS AX82U full fibre settings

MisterW — Tue, 09 Jan 2024 07:45:46 GMT

@R2-D2 Firstly, it would appear there are two AX82U models, a DSL-AX82U and a RT-AX82U , which do you have ?

To assist indentification, does yours have a DSL port ?

Re: ASUS AX82U full fibre settings

R2-D2 — Tue, 09 Jan 2024 08:26:34 GMT

Hi MisterW
Yes it does have a DSL Port but unable to confirm the Model number as at work at moment.
Thank you

Re: ASUS AX82U full fibre settings

MisterW — Tue, 09 Jan 2024 09:26:50 GMT

@R2-D2 ok, so you first need to ensure you have selected the WAN type to WAN and not DSL (see manual pages 75 onwards)

On the DSL WAN page set Enable WAN to No, on the Ethernet WAN page set WAN enable to Yes. Then on the ethernet WAN settings you need Internet Connection Type as PPPoE, make sure that 802.1Q is Disabled and enter your Plusnet credentials. Username is <youraccountname>@plusdsl.net, password is the one used to access the member centre (https://www.plus.net/member-centre/login)

probably also need to make sure you also have Dual WAN disabled. If still not working then post back with screen shots of your WAN connection screens

My hub 2 connects fine but when I remove the hub 2 and replace the WAN cable into the Blue WAN socket of the ASUS it will not connect.

The Hub 2 will automatically select the WAN port instead of the DSL port, and the username/password confguration is common. The Asus seems to have separate screens for DSL and WAN and you need to explicitly tell it which to use.

Re: ASUS AX82U full fibre settings

Mustrum — Tue, 09 Jan 2024 10:22:34 GMT

I have the same router, my top tip is to do the config via a PC web browser, not the app.

It can be a little tricky to get the initial auto config bit working, but once it is done the rest is quite simple.

Re: ASUS AX82U full fibre settings

R2-D2 — Tue, 09 Jan 2024 20:05:19 GMT

Sorry guys still no luck, here are my setting.

Under the WAN Index (WAN Type) there is no option to change from DSL.

Re: ASUS AX82U full fibre settings

R2-D2 — Tue, 09 Jan 2024 20:05:51 GMT

Thank you

Re: ASUS AX82U full fibre settings

Anonymous — Tue, 09 Jan 2024 20:23:28 GMT

From this topic that had the same problem - https://community.plus.net/t5/My-Router/Asus-DSL-AX82U-Router-not-connecting-to-Internet/m-p/1899245#M34072

The difference between their working connection and yours is "Enable WAN" is set to "Yes"

Re: ASUS AX82U full fibre settings

Anonymous — Tue, 09 Jan 2024 21:04:01 GMT

Sorry about the confusion, somehow I got various images of the AX82U WAN console mixed up somewhere !

Nevertheless, that topic did eventually get the same DSL-AX82U router connected to full fibre !.

Re: ASUS AX82U full fibre settings

Mustrum — Tue, 09 Jan 2024 21:04:27 GMT

@R2-D2 looks like your other WAN interface has not been set up.

You could try enabling the Dual WAN and set it up from there, or set it up from the start at the Quick Internet Setup.

Re: ASUS AX82U full fibre settings

R2-D2 — Tue, 09 Jan 2024 21:53:52 GMT

Thanks Mustrum

Went into Dual Wan and changed Primary to WAN Config

Thanks everyone.