topic Re: Download speeds slower than contracted, but upload speed normal in Full Fibre

Download speeds slower than contracted, but upload speed normal

frasermacd — Thu, 02 Nov 2023 09:04:27 GMT

My contract with plusnet says I will get 900mb to 1gb download speeds. I am currently getting 20 to 30mbs. But I am getting about 70mb upload speed.

Is this normal? Will this be fixed by Plusnet?

Baldrick1 — Thu, 02 Nov 2023 09:27:19 GMT

Moderator's note:
Thread moved from Broadband to Full Fibre

Dan_the_Van — Thu, 02 Nov 2023 10:01:50 GMT

Which Hub are you using, are these observed speeds wired or wireless.

Speedtest should where possible be performed using a wired connection or failing that very close to the router if wireless.

Between the Openreach ONT and router is the network cable your are using cat5e or better. cat5 will limit the speed to 100mbps