topic Wifi problem - Connected but no internet in Full Fibre

Wifi problem - Connected but no internet

william1134ukA — Wed, 13 Sep 2023 20:49:34 GMT

Hi all,

Just randomly tonight I noticed that all my wifi devices are showing - Connected but no internet

I have restarted the router and left it off for 5mins to no effect

I have done a factory reset to no effect

I have logged into the router and turned off the 5ghz to no effect

Connection via ethernet cable into the router is fine and I have internet through that, just no internet connection through the wifi.

I have a hub 2, which has been working fine up until now.

Please help!

Re: Wifi problem - Connected but no internet

Moongrazer — Wed, 13 Sep 2023 20:49:26 GMT

There's a service outage affecting accessing any webpages right now - see here: https://community.plus.net/t5/Everything-else/DNS-servers-offline/m-p/1937740

Re: Wifi problem - Connected but no internet

dvorak — Wed, 13 Sep 2023 20:49:32 GMT

Moderators Note

Topic is likely to be related to DNS issues see https://community.plus.net/t5/Everything-else/DNS-servers-offline/td-p/1937740/jump-to/first-unread-message so locked

Re: Wifi problem - Connected but no internet

caravanj — Wed, 13 Sep 2023 20:56:14 GMT

There's a massive, virtually nationwide Plusnet internet outage but there's [-Censored-]-all about it on the Plusnet site, no explanation or anything, which is appalling.

We have now lost our security systems, our smoke detector systems & all our cameras. It's inexcusable for Plusnet not to have an information banner on their website's home page.

At the moment I'm using my laptop via my giffgaff mobile data as a WiFi hotspot.