https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928806#M21933 <P>Hi Gizmo666,</P> <P>From:</P> <P><A href="https://help.business.bt.com/app/answers/detail/a_id/19236/~/what-do-the-lights-on-my-openreach-ont---optical-network-terminator-mean%3F" target="_blank">https://help.business.bt.com/app/answers/detail/a_id/19236/~/what-do-the-lights-on-my-openreach-ont---optical-network-terminator-mean%3F</A></P> <P>Power Green, LOS red and PON Off, indicates a fault.</P> <P>&nbsp;</P> <P>Have you contacted Plusnet to raise a fault?</P> <P><A href="https://www.plus.net/help/report-a-problem/broadband/" target="_blank">https://www.plus.net/help/report-a-problem/broadband/</A></P> <P>&nbsp;</P> <P>Regards</P> <P>Richard</P> <P>&nbsp;</P> Mon, 10 Jul 2023 16:37:02 GMT RichardB 2023-07-10T16:37:02Z https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928682#M21925 Was watching Netflix now my routers light is staying orange with no connection please help Sun, 09 Jul 2023 19:12:28 GMT https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928682#M21925 Gismo666 2023-07-09T19:12:28Z https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928688#M21926 Hi Gismo666<BR /><BR />What are the lights on the Openreach ONT indicating?<BR /><A href="https://www.bt.com/help/landline/lights-on-the-openreach-modem" target="_blank">https://www.bt.com/help/landline/lights-on-the-openreach-modem</A><BR /><BR />Richard<BR /> Sun, 09 Jul 2023 19:48:01 GMT https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928688#M21926 RichardB 2023-07-09T19:48:01Z https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928689#M21927 The first light is green second is red and the third light is green Sun, 09 Jul 2023 19:51:22 GMT https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928689#M21927 Gismo666 2023-07-09T19:51:22Z https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928691#M21928 Power green Los red pon off lan green Sun, 09 Jul 2023 19:59:42 GMT https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928691#M21928 Gismo666 2023-07-09T19:59:42Z https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928806#M21933 <P>Hi Gizmo666,</P> <P>From:</P> <P><A href="https://help.business.bt.com/app/answers/detail/a_id/19236/~/what-do-the-lights-on-my-openreach-ont---optical-network-terminator-mean%3F" target="_blank">https://help.business.bt.com/app/answers/detail/a_id/19236/~/what-do-the-lights-on-my-openreach-ont---optical-network-terminator-mean%3F</A></P> <P>Power Green, LOS red and PON Off, indicates a fault.</P> <P>&nbsp;</P> <P>Have you contacted Plusnet to raise a fault?</P> <P><A href="https://www.plus.net/help/report-a-problem/broadband/" target="_blank">https://www.plus.net/help/report-a-problem/broadband/</A></P> <P>&nbsp;</P> <P>Regards</P> <P>Richard</P> <P>&nbsp;</P> Mon, 10 Jul 2023 16:37:02 GMT https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1928806#M21933 RichardB 2023-07-10T16:37:02Z https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1929002#M21949 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/118115">@Gismo666</a></SPAN> Is this still an issue? I don't mind running some tests if it is?&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 11 Jul 2023 18:10:36 GMT https://community.plus.net/t5/Full-Fibre/My-full-fibre-has-stopped-working/m-p/1929002#M21949 ClaudiaG23 2023-07-11T18:10:36Z