https://community.plus.net/t5/Full-Fibre/Flashing-PON-light/m-p/1919870#M21266 <P>&nbsp;</P> <P>Look at "What do the lights on the Openreach ONT mean?"</P> <P><A href="https://www.plus.net/help/broadband/full-fibre-connection-troubleshooting/" target="_self">https://www.plus.net/help/broadband/full-fibre-connection-troubleshooting/</A>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>For Nokia G-010G-Q</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NokiaONT-G-010G-Q-1.jpg" style="width: 999px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/41768i84A54D37BF19A21B/image-size/large?v=v2&amp;px=999" role="button" title="NokiaONT-G-010G-Q-1.jpg" alt="NokiaONT-G-010G-Q-1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NokiaONT-G-010G-Q-2.jpg" style="width: 999px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/41769i49AB58D180601FB5/image-size/large?v=v2&amp;px=999" role="button" title="NokiaONT-G-010G-Q-2.jpg" alt="NokiaONT-G-010G-Q-2.jpg" /></span></P> Thu, 04 May 2023 16:50:59 GMT bill888 2023-05-04T16:50:59Z https://community.plus.net/t5/Full-Fibre/Flashing-PON-light/m-p/1919865#M21264 My internet went down yesterday morning, red LOS light, tried all the usual turn off/reset. I used the text Help option at 14:55 eventually got a message back at 17:00 sent FAULT, message said I would hear something shortly. It is now 24 hours later and not heard anything. The light has now changed to flashing green PON. Any ideas please. Thu, 04 May 2023 16:09:04 GMT https://community.plus.net/t5/Full-Fibre/Flashing-PON-light/m-p/1919865#M21264 Mrsjabba33 2023-05-04T16:09:04Z https://community.plus.net/t5/Full-Fibre/Flashing-PON-light/m-p/1919870#M21266 <P>&nbsp;</P> <P>Look at "What do the lights on the Openreach ONT mean?"</P> <P><A href="https://www.plus.net/help/broadband/full-fibre-connection-troubleshooting/" target="_self">https://www.plus.net/help/broadband/full-fibre-connection-troubleshooting/</A>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>For Nokia G-010G-Q</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NokiaONT-G-010G-Q-1.jpg" style="width: 999px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/41768i84A54D37BF19A21B/image-size/large?v=v2&amp;px=999" role="button" title="NokiaONT-G-010G-Q-1.jpg" alt="NokiaONT-G-010G-Q-1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="NokiaONT-G-010G-Q-2.jpg" style="width: 999px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/41769i49AB58D180601FB5/image-size/large?v=v2&amp;px=999" role="button" title="NokiaONT-G-010G-Q-2.jpg" alt="NokiaONT-G-010G-Q-2.jpg" /></span></P> Thu, 04 May 2023 16:50:59 GMT https://community.plus.net/t5/Full-Fibre/Flashing-PON-light/m-p/1919870#M21266 bill888 2023-05-04T16:50:59Z https://community.plus.net/t5/Full-Fibre/Flashing-PON-light/m-p/1920167#M21333 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/120666">@Mrsjabba33</a></SPAN>&nbsp;</P> <P>I'm really sorry to hear that your connection is currently down.</P> <P>I can see our Faults team are looking into this with our suppliers.</P> <P>As soon as we know more we'll be in touch&nbsp;</P> Mon, 08 May 2023 08:34:56 GMT https://community.plus.net/t5/Full-Fibre/Flashing-PON-light/m-p/1920167#M21333 MatthewWheeler 2023-05-08T08:34:56Z