https://community.plus.net/t5/Full-Fibre/Router/m-p/1915858#M21031 <P>fwiw, I think Plusnet usually levy a delivery charge for shipping a new hub two.</P> <P>If you have not received any email notification about the hub and delivery charge, then it sounds like one hasn't been ordered.</P> <P>Simply give Customer Options Team a call to order a hub two.</P> Tue, 04 Apr 2023 04:05:28 GMT bill888 2023-04-04T04:05:28Z https://community.plus.net/t5/Full-Fibre/Router/m-p/1915836#M21027 <P>Just upgraded to FTTP to-day talked about using my own router,will I be sent a router automatically as nothing was mentioned over the phone about sending one may be a good idea if there is any problem's on the day with mine.</P> Mon, 03 Apr 2023 19:58:07 GMT https://community.plus.net/t5/Full-Fibre/Router/m-p/1915836#M21027 baccini 2023-04-03T19:58:07Z https://community.plus.net/t5/Full-Fibre/Router/m-p/1915858#M21031 <P>fwiw, I think Plusnet usually levy a delivery charge for shipping a new hub two.</P> <P>If you have not received any email notification about the hub and delivery charge, then it sounds like one hasn't been ordered.</P> <P>Simply give Customer Options Team a call to order a hub two.</P> Tue, 04 Apr 2023 04:05:28 GMT https://community.plus.net/t5/Full-Fibre/Router/m-p/1915858#M21031 bill888 2023-04-04T04:05:28Z