topic Re: Slow Ethernet Speed - Fast Wifi Speed in Full Fibre

Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 17:39:16 GMT

Hi All

Im hoping someone can help as im not getting any joy from Plusnet support

Switched over to Full Fibre a few weeks ago. Everything seems fine but Im getting slower ethernet connected speed than I am Wifi. Its normally the other way around.

Ive left it a few weeks for things to settle as they normally suggest but nothing has changed

Im getting around 90mbps on Ethernet and 140-150 on wifi

Ive re-booted the router ( Hub2) and have changed my ethernet cables.

Ive tried my MacBook and my work laptop to do the tests. Both are the same.

Does anyone have any idea what might be causing this ?

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 17:46:28 GMT

@PeterStocks My thought is the Ethernet card in your machines, but I could be wrong.

Re: Slow Ethernet Speed - Fast Wifi Speed

Browni — Mon, 06 Feb 2023 17:48:24 GMT

or the ethernet cable which needs to be cat5e or better.

Re: Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 17:49:44 GMT

The new cables Ive bought are Cat5e

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 17:49:59 GMT

Good call, @Browni , and probably the right one.

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 17:51:40 GMT

@PeterStocks wrote:

The new cables Ive bought are Cat5e

Then it sounds like the card, as I said - how old are the machines in question?

Re: Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 17:54:45 GMT

My MacBook is 5-6 years old the work laptop Im not sure. Probably the same

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 18:00:56 GMT

Can you find the specs of the card in each, I'm guessing they aren't Gbit?

Re: Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 18:12:22 GMT

this is the spec for the Mac

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 18:17:51 GMT

That looks as though it should be doing better than it is, but I am not a hardware expert.

Re: Slow Ethernet Speed - Fast Wifi Speed

MisterW — Mon, 06 Feb 2023 18:39:52 GMT

The hub 2 will show the link speed for wired devices, IIRC both on the device list and in the event log

Re: Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 19:08:58 GMT

I’m not sure how to do that. I’ve accessed the hub but cannot see any link speeds ?

Re: Slow Ethernet Speed - Fast Wifi Speed

Dan_the_Van — Mon, 06 Feb 2023 19:29:42 GMT

@PeterStocks

unfortunately I do not think the My Devices shows the link speed.

However if you navigate from the home page to Advanced Settings >Technical Log >Event Log, hopefully you will see this line

Wire Lan Port N up, Speed 1000 Mbps where N is 1,2 or 3

This message appears when the device connects to the LAN.

If you laptop is connected to a device like a switch or powerline device which runs at 100Mbs then the laptop speed will be limited by that device.

HTH

Re: Slow Ethernet Speed - Fast Wifi Speed

MisterW — Mon, 06 Feb 2023 19:20:47 GMT

I don't have my hub 2 running at the moment to check. I thought it showed link speed on the devices page.

It certainly logs the speed of each connected port in the eventblog when a port connects. So iunplug and reconnect the device and then check the log

Re: Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 20:36:49 GMT

So im directly connected to the Hub and this is what the report is showing

Wire Lan Port 1 up, Speed 100 Mbps

Would this suggest that the Hub is limiting the speed ?

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 20:38:30 GMT

Which machine is this? It is more likely the Ethernet card.

Re: Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 20:39:35 GMT

It's on my Mac. My work laptop is locked down so I cannot see those settings

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 20:42:06 GMT

'OK. Maybe I misread those specs, I don't know. @MisterW , @Dan_the_Van - any ideas, please?

Re: Slow Ethernet Speed - Fast Wifi Speed

PeterStocks — Mon, 06 Feb 2023 20:53:21 GMT

No worries. It's not causing me any issues just want to know why the ethernet speed is slower than the wifi. And if there is something I can do about it

Its almost as if the router is limiting the speed to my MAC... but im not technically skilled so not sure.

Just done another test on the BT wholesale tester and its showing 95mbps down and 29 up.

The only other thing would be the ethernet connector I have a Belkin F2Cu020 adapter which I believe allows a 1gb connection

Re: Slow Ethernet Speed - Fast Wifi Speed

jab1 — Mon, 06 Feb 2023 20:57:31 GMT

The Hub will NOT be limiting the speed, your latest test is now convincing me it is your gear - and the adapter would be limited by your Ethernet card, as previously said.