topic Re: New Full Fibre installation - will Openreach remove Master Socket? in Full Fibre

New Full Fibre installation - will Openreach remove Master Socket?

northbay — Thu, 19 Jan 2023 16:38:16 GMT

Hi,

Having full fibre installed in three weeks. I'm comfortable losing landline, but can anyone tell me if Openreach will remove the existing master socket? Other houses on our estate seem to have the outside junction box fitted exactly where the old copper line entered the house (all underground cables on our estate). Does this mean the ONT can be fitted in place of the old master socket?

Thanks

Re: New Full Fibre installation - will Openreach remove Master Socket?

csmith94 — Fri, 20 Jan 2023 11:10:50 GMT

Hi @northbay

Thanks for getting in touch, hope you're doing good

Engineers don't tend to remove the existing master socket just because there's always that case you might go back, (don't know why anyone would do that though). If you really don't want it any more, you can ask them to see if they will remove it, just depends on what extra work this would require though.

- Curtis, Plusnet Sheffield

Re: New Full Fibre installation - will Openreach remove Master Socket?

northbay — Fri, 20 Jan 2023 11:52:34 GMT

OK, thanks for clarifying that

Re: New Full Fibre installation - will Openreach remove Master Socket?

csmith94 — Fri, 20 Jan 2023 12:00:16 GMT

No worries

Hope you enjoy your new Fibre service and you know where we are if you need anything else!

- Curtis, Plusnet Sheffield