topic Re: Halved speed… in Full Fibre

Halved speed…

Creed01 — Wed, 07 Dec 2022 20:06:31 GMT

I just wanted to have agreed internet plan which all parties would be fine adhering to, turns out this isn’t the case. After agreeing to a full fiber 145 for a reasonable fee, a few weeks went by and it was quality.

however. It turns out my Estimated download speed: 145 - 160Mbps is more like 70mbps, now people. Im all for a little sway each way. This is more like flipping the boat over in a riptide…can I at least have an answer as to why my speed is nearly halved?

Thanks I guess.

Re: Halved speed…

jab1 — Wed, 07 Dec 2022 20:14:16 GMT

@Creed01 This is probably a BT/OR network problem, especially if it has suddenly happened. Unfortunately, I can't offer an explanation or solution, but I have asked for the topic to be moved to the Full fibre board, where someone may be able to help.

Re: Halved speed…

Mustrum — Wed, 07 Dec 2022 20:14:22 GMT

What makes you think it has?

Re: Halved speed…

dvorak — Thu, 08 Dec 2022 14:28:59 GMT

Moderators Note

This topic has been moved from Broadband to Full Fibre

Re: Halved speed…

bmc — Thu, 08 Dec 2022 14:45:58 GMT

@Creed01

With Full Fibre you should get close to the advertised speed over a wired connection.

If you're not getting said speed then there's a network / account problem somewhere.

Brian

Re: Halved speed…

willcutforth — Sun, 11 Dec 2022 10:25:24 GMT

Hey there @Creed01 and a warm welcome to the forum.

There is an issue on VLAN according to the tests so I have raised this over to OR and they should fix it within 72 hours but I will keep an eye on it for you